Karla Elizabeth Suarez Torres
Tlajomulco De Zuniga, Jalisco
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Beauty Salon Owner
Kest Studio
01.2022 - 12.2024
- Trained and motivated employees to perform daily business functions.
- Managed daily operations, ensuring smooth workflows and efficient staff scheduling for enhanced customer experiences.
Sales Representative
Teletech
11.2016 - 08.2021
- Exceeded sales targets through effective planning and goal setting.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Set and achieved company defined sales goals.
Customer Care Representative
Teletech
06.2014 - 11.2016
- Assisted call-in customers with questions and orders.
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
GED -
Gresham High School
Gresham Oregon 05.2001 -
Skills
Sales closing
Lead prospecting
Negotiation tactics
Strategy development
First call resolution
Verbal and written communication
Organizational skills
Adaptability
Multitasking
Timeline
Beauty Salon Owner
Kest Studio
01.2022 - 12.2024
Sales Representative
Teletech
11.2016 - 08.2021
Customer Care Representative
Teletech
06.2014 - 11.2016
GED -
Gresham High School
05.2001 -
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