Summary
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Karla Natalia Escudero

El Paso, Texas

Summary

Diligent College Student focused on Health Sciences and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills. Hardworking employee with customer service, devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Volunteer

La Posada Home Inc.
El Paso
09.2023 - 10.2023
  • Greeted guests and offered assistance in finding specific departments or personnel.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
  • Offered support and assistance to community members.
  • Collaborated with other volunteers to create a positive work environment.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Completed day-to-day duties accurately and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.

Cashier

Telcel
Ciudad Juarez
06.2023 - 08.2023
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Demonstrated product features to align with customer needs.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed customer payments quickly and returned exact change and receipts.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Processed refunds for worn, damaged and broken merchandise.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Stocked shelves with merchandise when needed.
  • Contacted new and existing customers to outline benefits of products.
  • Greeted customers promptly and responded to questions.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained work area and kept cash drawer organized.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Universidad Tecmilenio
Ciudad Juarez
06-2022

Some College (No Degree) - Health Sciences

University of Texas At El Paso
El Paso, Texas

Skills

  • Bilingual
  • Positive Attitude
  • Social Media Management
  • Relationship Building
  • Team Collaboration
  • Attention to Detail
  • Organized and Efficient
  • Customer Service
  • Customer Assistance
  • Written and Verbal Communication
  • Sales Expertise
  • Responsibility
  • Time Management Skills

Languages

Spanish
First Language
English
Advanced (C1)
C1

Accomplishments

  • I received first, second and third place medals and a plaque signed by the governor of Chihuahua for a reading contest.

Affiliations

  • I enjoy makeup, drawing, and dancing.
  • I like to learn a new language by watching videos or in a phone app.

Timeline

Volunteer

La Posada Home Inc.
09.2023 - 10.2023

Cashier

Telcel
06.2023 - 08.2023

High School Diploma -

Universidad Tecmilenio

Some College (No Degree) - Health Sciences

University of Texas At El Paso
Karla Natalia Escudero