Karla Rangel
El Paso, Texas,TX
Summary
Costumer Service with over 3 years of experience, including cashier, and costumer care. Familiar with major costumer service, problem solving, and posses a positive attitude. Always ready to learn something new to increase my knowledge.
Overview
5
5
years of professional experience
Work History
Sales Associate
Room and Stone
08.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Package Handler
Mi Esperanza Minerals
10.2022 - 11.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Collaborated with team members to achieve daily goals and meet company objectives.
Assistant Manager
SUBWAY®Restaurants
06.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Caregiver
Valor Personal Assistance
07.2019 - 11.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
Bachelor of Arts - Bilingual Education
The University of Texas At El Paso
El Paso, TX12.2025
Associate of Arts - Special Education
El Paso Community Collage
El Paso, TX12.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Cash Handling
- Organization
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales Associate
Room and Stone
08.2023 - 02.2024
Package Handler
Mi Esperanza Minerals
10.2022 - 11.2023
Assistant Manager
SUBWAY®Restaurants
06.2020 - 07.2022
Caregiver
Valor Personal Assistance
07.2019 - 11.2019
Bachelor of Arts - Bilingual Education
The University of Texas At El Paso
Associate of Arts - Special Education
El Paso Community Collage
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