Katelyn Heggie
Blue Springs
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
University of Kansas Health System
07.2023 - Current
- Provides exceptional, patient-focused care by providing supervised mental health services to the adult mental and behavioral health population
- Collaborates with interdisciplinary teams to develop comprehensive treatment plans addressing each patient's unique needs
- Delivers compassionate patient care, focusing on safety, comfort and emotional support
- Assists in daily activities while building rapport with patient's, teaching new skills, ensuring safety, assisting to manage behaviors, plan activities, reinforce treatment plans, and document within the EMR (Epic)
- Facilitates daily group therapies to patients undergoing treatment (psychoeducational group, interpersonal group, expressive therapy group, and skills development group)
- Provides crisis intervention services, successfully de-escalating situations and ensuring patient safety
- Enhances patient engagement in their treatment plan through active listening and empathetic communication skills
- Assists patients in developing individualized goals for recovery and provided ongoing support throughout the process
- Implements therapeutic activities that promote skill-building, self-awareness, and healthy coping mechanisms
Certified Child Life Specialist
Cook Children's Medical Center
07.2022 - 06.2023
- Provided developmentally-appropriate education, psychological procedural preparation, procedural support, coping support, pain/comfort management, and play opportunities, to pediatric patients, and families at the Urgent Care
- Developed coping plans and provided various methods of pain management/distraction during medical tests and procedure
- Assisted patients with developmental delays and/or autism who needed accommodations or support during medical treatment
- Provided preparation to patients, siblings, and families for Emergency Department transfer, surgery, and inpatient hospitalization
- Communicated assessments, observations, and recommendations for care related to psychosocial needs of patients and families in the form of verbal reports and documentation in the medical record (EPIC).
Certified Child Life Specialist
Children's Mercy Hospital
10.2018 - 06.2022
- Assessed and provided services to the identified psychosocial and developmental needs of children and their families in the Emergency Department, Ortho/General Pediatric Unit, and Cardiac Unit
- Provided education, preparation, procedural support, and facilitated adaptive coping strategies for patients and families for medical procedures and other health care experiences
- Provided emotional, social and developmental support, throughout the challenges of illness or injury, including end of life and bereavement
- Promoted effective coping, and facilitated healing through play, preparation, education, and self-expression activities for behavioral health patients and eating disorder patients
- Participated in the training, supervision, and evaluation of volunteers, Child Life Assistants, Child Life practicum students/ interns.
Certified Child Life Specialist
Wesley Children's Hospital
10.2017 - 09.2018
- Provided preparation, education, and procedural support related to medical procedures for patient's in the Pediatric Emergency Department
- Worked alongside the medical team and provided support to patients during the trauma exam and process
- Provided updates to families, advocated for patient and family needs, assisted in pain control techniques, and encouraged family presence and involvement at the bedside
- Provided age-appropriate explanations of what patients can expect in the OR using pictures, medical equipment and anesthesia masks, in cases when emergent surgery was needed
- Provided developmentally-appropriate explanations to children and involved adults including: diagnosis teaching, anticipatory grief, death and grief after loss.
Transport Communication Specialist
Children's Mercy Hospital
05.2017 - 10.2017
- Coordinated and activated The Children's Mercy Critical Care Transport Team to
dispatch - Determined the basis of the severity of an injury or illness and arrange the appropriate mode of transportation
- Triaged and coordinated all consult requests, transport, direct admissions, and
Emergency Department referrals - Collaborated appropriate accepting physician, medical control, hospital shift supervisor, and transport personnel
- Arranged patient placement within the hospital including the Pediatric Emergency Department, NICU, PICU, CICU, and General Pediatric units.
Special Education Assistant
Atchison High School
08.2015 - 05.2017
- Provided, under the direction of the primary teacher, instruction to students in a variety of individual and group activities (e.g Self-esteem, behavioral skills, daily living skills, cooking, cleaning, personal health, personal needs, learning money, etc.)
- Established and maintained collaborative working relationships with students, parents, and staff, and participated in parent-teacher conferences and faculty meetings and event.
Child Life Intern
Prisma Health Children's Hospital
08.2016 - 12.2016
- Obtained experience in providing Child Life services to patients and families in Hematology/Oncology Outpatient Clinic, Emergency Department, and a General Pediatric Unit
- Promoted children's and families adjustment to hospitalization and effective coping through developmental support, therapeutic activities, medication education, preparation, procedural support, and emotional support
- Collaborated and communicated with Child Life staff and interdisciplinary team members to provide patients and families with maximum support
- Completed weekly journals, assigned readings, lectures, and two comprehensive case studies.
Behavioral Health Technician
Crawford County Mental Health Center
08.2016 - 12.2016
- Obtained experience in providing Child Life services to patients and families in Hematology/Oncology Outpatient Clinic, Emergency Department, and a General Pediatric Unit
- Promoted children's and families adjustment to hospitalization and effective coping through developmental support, therapeutic activities, medication education, preparation, procedural support, and emotional support
- Collaborated and communicated with Child Life staff and interdisciplinary team members to provide patients and families with maximum support
- Completed weekly journals, assigned readings, lectures, and two comprehensive case studies.
Education
Bachelor of Science in Early Childhood Development, Psychology -
Pittsburg State University
Pittsburg, Kansas05.2015
Skills
- Problem-Solving Skills
- Positive Interactions
- Creative Thinking
- Attention to Detail
- Organization and Time Management
- Flexible and Adaptable
Certification
- Association of Child Life Professionals, Active Member
- TBRI caregiver training
- Certified Child Life Specialist, 01/01/23 - 12/31/27
- Basic Life Support Certification, 08/30/22 - 08/31/24
Timeline
Behavioral Health Technician
University of Kansas Health System
07.2023 - Current
Certified Child Life Specialist
Cook Children's Medical Center
07.2022 - 06.2023
Certified Child Life Specialist
Children's Mercy Hospital
10.2018 - 06.2022
Certified Child Life Specialist
Wesley Children's Hospital
10.2017 - 09.2018
Transport Communication Specialist
Children's Mercy Hospital
05.2017 - 10.2017
Child Life Intern
Prisma Health Children's Hospital
08.2016 - 12.2016
Behavioral Health Technician
Crawford County Mental Health Center
08.2016 - 12.2016
Special Education Assistant
Atchison High School
08.2015 - 05.2017
Bachelor of Science in Early Childhood Development, Psychology -
Pittsburg State University