Katelyn Riley
Akron
Summary
People-focused professional with experience supporting individuals, fostering positive relationships, and collaborating with diverse teams to achieve shared goals. Strong background in coaching, communication, conflict resolution, and documentation. Passionate about employee development, talent support, and creating positive experiences and making an impact in my work environment
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Cleveland Clinic Children's
Stow
10.2023 - Current
- Provided out-patient ABA therapy to pediatric patients diagnosed with ASD
- Documented HIPAA-compliant session notes via EPIC
- Communicated and collaborated with caregivers/providers to provide quality care
- Utilized understanding of patient ethics and dignity to provide highest standard of care
Senior Registered Behavior Technician
Pivotal ABA Therapy
Stow
08.2021 - 07.2023
- Provided ABA therapy to pediatric clients in a clinical setting
- Supported lower-level behavior technicians in implementing ABA interventions
- Trained and onboarded new behavior technicians
- Collaborated with BCBAs to create treatment plan goals
Customer Service Associate
Waterway Carwash
Aurora
01.2019 - 07.2021
- Delivered high-quality customer service in fast-paced environment, enhancing customer satisfaction
- Accurately processed cash, credit, and debit transactions using POS system, ensuring seamless transactions
- Trained new staff on POS, lottery, fueling systems, and customer service procedures, improving team readiness
- Sold car wash memberships and coupon books, generating over $7,000 in sales
Education
Bachelor's of Science - Psychology
Kent State University
Kent, Ohio05-2021
Skills
- Registered Behavior Technician Certified
- Behavior intervention
- Treatment planning
- Behavioral assessment
- Patient care coordination
- Data collection techniques
- HIPAA compliance
- Client communication
- Staff training
- Epic systems
Volunteer Experience
Research Assistant
Kent State University| 2019–2021
- Supported research initiatives through data collection, participant engagement, project coordination, and analysis of behavioral data, developing strong analytical, communication, and organizational skills.
- Collaborated with professors and researchers to facilitate participant-based studies, manage project data, and support evidence-based decision-making.
Aircraft Marshaller
Portage County Runway Fest | 2017
- Served as a frontline representative for a large community aviation event, contributing to a positive attendee and participant experience.
- Coordinated aircraft ground movements while maintaining clear communication with pilots and event staff.
- Supported event operations by ensuring efficient traffic flow and adherence to safety standards.
Community Outreach Volunteer
"Step Into Autism" Walk | 2022–2025
- Represented the organization at community events, promoting company values and culture through community outreach
- Educated attendees on available resources by building meaningful connections with community members and stakeholders
Active Certifications
- Registered Behavioral Technician, Behavior Analyst Certification Board
- BLS/CPR, American Heart Association
Timeline
Registered Behavior Technician
Cleveland Clinic Children's
10.2023 - Current
Senior Registered Behavior Technician
Pivotal ABA Therapy
08.2021 - 07.2023
Customer Service Associate
Waterway Carwash
01.2019 - 07.2021
Bachelor's of Science - Psychology
Kent State University