Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Kateryna Lomachynska

Kateryna Lomachynska

Mexico

Summary

Detail-oriented professional experienced in customer aria. Strong skills in problem solving and team collaboration, contributing to personalized client solutions and successful management of relationships. Ready to elevate client experiences and drive impactful results.

Focused and dedicated professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Insurance Broker

Vivet
Mexico
09.2025 - Current
  • Developed personalized insurance plans for clients based on individual needs.
  • Analyzed client information to recommend suitable insurance products.
  • Managed client relationships to ensure satisfaction and retention.
  • Used skills to establish productive working relationships with car dealers, loan processors and community business partners.
  • Attended networking events to build new contacts in the industry.

Fórmula 1

FIA,
Mexico
10.2022 - Current

Paddock host

  • Greeted and seated guests in a welcoming manner.
  • Managed reservation system for efficient table assignments.
  • Handled customer inquiries and provided accurate information.
  • Monitored dining area for cleanliness and guest satisfaction.
  • Resolved conflicts between customers when necessary.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Formula E

Formula E holding
Mexico
01.2019 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted servers by communicating guest needs and preferences clearly.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Insurance Agent

PZU Ukraine
Poltava
12.2015 - Current
  • Consulted with clients to assess insurance needs and recommend appropriate coverage.
  • Processed insurance applications and maintained accurate client records in the system.
  • Educated clients about policy options and answered questions regarding coverage details.

Education

Bachelor - Management of International Tourism

University of Culture And Art
Kyiv , Ukraine
09.2006 - 07.2010

Skills

  • Customer relationship management
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Time management
  • Client education
  • Excellent communication skills
  • Recommend financial products
  • Property insurance
  • Life and health insurance
  • Client needs assessment
  • Insurance products knowledge
  • Skills in navigating unfamiliar environments, and an understanding of travelers' needs
  • Personal Qualities: Initiative, fast learning ability, attention to detail, stress resistance, diplomacy, punctuality, communicativeness

Languages

Ukraine
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1

Affiliations

  • Fitness
  • Psychology
  • Long walk
  • Bike
  • Jet skis
  • Read book

Timeline

Insurance Broker

Vivet
09.2025 - Current

Fórmula 1

FIA,
10.2022 - Current

Formula E

Formula E holding
01.2019 - Current

Insurance Agent

PZU Ukraine
12.2015 - Current

Bachelor - Management of International Tourism

University of Culture And Art
09.2006 - 07.2010
Kateryna Lomachynska