Summary
Overview
Work History
Education
Skills
Remote Work Setup
Timeline
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Katia Ramos Jiménez

Katia Ramos Jiménez

Lawyer
Mexico City

Summary

Motivated paralegal dedicated to continuous improvement and skill expansion, seeking increased responsibilities and opportunities for professional growth. Expertise in fostering a positive environment that promotes open communication, complemented by strong interview techniques. Highly skilled in active listening and meticulous note-taking, ensuring every detail is captured to achieve optimal case outcomes. Committed to delivering exceptional support and contributing to the success of legal teams through diligence and attention to detail.

Overview

3
3
years of professional experience
2024
2024
years of post-secondary education
2
2
Languages

Work History

Paralegal

The United Firm / La Liga Defensora.
01.2025 - Current
  • Completed daily follow-ups with over 25 clients, handling phone calls and addressing inquiries.
  • Accurately prepared and submitted immigration forms, including I-485, I-130, I-765, Visa U, VAWA, Visa T, and I-864.
  • Translated clients’ documents into English and initiated the preparation of family petition and adjustment of status packages.
  • Assisted in drafting FOIA requests for agencies such as the FBI, DOS, EOIR, and ICE.
  • Managed scheduling of deadlines to maintain smooth flow of firm operations.
  • Proficient in managing software tools such as Airtable, Clio, Ring Central and Time Doctor.

Interview Specialist (T - Visa and VAWA)

Brigante Law Group.
02.2023 - 01.2025
  • Performed detailed interviews for T Visa applications, concentrating on human trafficking, domestic violence, and workplace abuse.
  • Performed comprehensive long interviews with human trafficking victims to gather detailed information.
  • Documented client responses efficiently, creating detailed summaries for legal analysis.
  • Handled sensitive VAWA interviews with a focus on abuse by children or partners, ensuring a compassionate approach.
  • Maintained clear communication with candidates throughout the entire interview process, providing a positive experience.
  • Managed scheduling and logistics for interviews, ensuring a smooth experience for both candidates and interviewers.
  • Implemented Airtable for interview scheduling and data management, improving coordination and data accuracy.
  • Managed Excel to report interview times.
  • Proficient in managing software tools such as Airtable and LawRuler.

Legal Intake Specialist

Brigante Law Group.
12.2023 - 02.2024
  • Adapted quickly to new software programs utilized within the firm for data entry, record-keeping, and appointment scheduling.
  • Optimized workflow by managing multiple tasks simultaneously while prioritizing urgent matters effectively.
  • Worked effectively in fast-paced environments.
  • Prevented errors in case documentation through meticulous attention to detail when recording client information during intake interviews.
  • Handled appointment scheduling and rescheduling with precision.
  • Managed approximately 30 incoming intake calls per day from customers

Customer Service Specialist

TTEC
09.2023 - 12.2023
  • Customer service and support in English.
  • Calls completely in English with native English speakers.
  • Telephone attention and management of the company's e-mail.
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
  • Achieved sales targets by identifying and addressing customer needs.
  • Achieved team performance standards effectively.
  • Managed approximately 50 incoming calls from customers

Law Intern

El Marqués Municipal Civic Court
01.2023 - 08.2023
  • Support in the registration and departure of detainees.
  • Auxiliary in detention hearings.
  • Support in the area of transportation mediation.
  • Assistance in transportation mediation conciliation.
  • Support in the elaboration of official notices to other agencies.
  • Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
  • Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
  • Reviewed legal information and proofed documentation for errors.
  • Organized legal filing system to maximize efficiency.

Social Service Intern

Judicial Management Unit Five, PJCDMX.
06.2022 - 12.2022
  • Filing of folders, foliage, stamping, collation and certification of copies; scanning and proper organization of court folders.
  • Elaboration of agreements, letters rogatory, writs, notification letters, request of hearing videos, opening of folders and several official letters to different dependencies.
  • Researched statutes and laws to support compliance and legal risk management.
  • Gathered information from defendants, witnesses, and victims to assist lawyers in building cases.

Education

Law School, UNAM.
Mexico City.
05.2023

Skills

Legal document drafting

Interview preparation

Deadline management

Immigration law

Client communication proficiency

Remote Work Setup

  • MacBook Air M2 with 16GB RAM, ensuring smooth multitasking and software management.
  • High-speed internet connection (80 Mbps) for reliable video calls and online collaboration.
  • Quiet, dedicated workspace optimized for focus and productivity.
  • Noise-cancelling headphones.

Timeline

Paralegal

The United Firm / La Liga Defensora.
01.2025 - Current

Legal Intake Specialist

Brigante Law Group.
12.2023 - 02.2024

Customer Service Specialist

TTEC
09.2023 - 12.2023

Interview Specialist (T - Visa and VAWA)

Brigante Law Group.
02.2023 - 01.2025

Law Intern

El Marqués Municipal Civic Court
01.2023 - 08.2023

Social Service Intern

Judicial Management Unit Five, PJCDMX.
06.2022 - 12.2022

Law School, UNAM.

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