Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

KATY BARRON

Chicago, IL

Summary

Dynamic leader with a proven track record at KB GREEN FRESH, enhancing customer satisfaction and streamlining operations. Expert in Business Management and Relationship Building, I excel in driving results through strategic decision-making and effective team collaboration. Achieved significant repeat business by leveraging exceptional client service and operational efficiency. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Owner

KB GREEN FRESH
10.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Seeking new business partners to expand our business opportunities.

Real Estate Administrative Assistant

Self Employed Services
03.2014 - 02.2023
  • Managed a high volume of incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
  • Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
  • Increased agent productivity by coordinating property showings, open houses, and client appointments.
  • Expedited the lease signing process for tenants with thorough background checks and timely preparation of paperwork.
  • Improved office efficiency by maintaining accurate records of properties listed, contracts signed, and payments received.
  • Supported negotiations between parties during transactions with astute research on property values, local market conditions, comparables data analysis to provide informed advice to clients.
  • Supported agents in closing deals successfully with thorough documentation and contract management.
  • Maintained efficient office operations by handling errands and administrative functions.

CUSTOMER SERVICE AND LOGISTICS

CERATIZIT MEXICO
02.2014 - 10.2017
  • Provided exceptional support for customers, leading to increased loyalty and repeat business.
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
  • Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
  • Supported management in decision-making processes by providing detailed reports on operational activities and performance outcomes.
  • Mentored junior team members, sharing industry best practices and fostering professional growth within the organization.
  • Worked closely with other departments to develop and implement new strategies designed to improve overall customer satisfaction rates.
  • Reduced response times by effectively managing high-volume customer inquiries and prioritizing urgent issues.
  • Collaborated efficiently with people in other countries by using on line communication, tools, such as email, video conferencing, instant messaging platforms.


Sales Representative Assistant Manager

Avanhouse
03.2010 - 02.2011
  • Consistently met or exceeded monthly quotas while maintaining a focus on long-term goals aligned with organizational objectives.
  • Ensured high levels of customer retention by building strong relationships and providing exceptional support.
  • Managed various customer accounts effectively, ensuring timely follow-ups and maintaining open lines of communication at all times.
  • Streamlined administrative tasks such as organizing client files and tracking inventory movements, allowing more time for proactive selling efforts.
  • Provided valuable feedback on sales processes, leading to continuous improvement of overall operations.
  • Participated in weekly meetings where key insights were shared among team members to continually refine our approach to selling strategies.
  • Collaborated with fellow team members to create a positive work environment that fostered productivity and teamwork.
  • Demonstrated exemplary customer service by engaging clients on sales floor.

Education

Associate of Science - Business Management And Supervision

Collage of Lake
Grayslake, IL

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Business Management
  • Business Administration
  • Negotiation
  • Sales Leadership
  • Employee development
  • Administrative Oversight
  • Budget Administration
  • Investor Relations
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Goal Setting
  • Quality Assurance
  • Business Leadership
  • Employee Relations
  • Delegating Work
  • Employee Motivation
  • Administrative Management
  • Direct Sales
  • Sales Tracking

Certification

International Trade Diploma


SAP-sales and distribution, material management, administrative task


Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Owner

KB GREEN FRESH
10.2022 - Current

Real Estate Administrative Assistant

Self Employed Services
03.2014 - 02.2023

CUSTOMER SERVICE AND LOGISTICS

CERATIZIT MEXICO
02.2014 - 10.2017

Sales Representative Assistant Manager

Avanhouse
03.2010 - 02.2011

Associate of Science - Business Management And Supervision

Collage of Lake

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