Keila Marlene Salazar Domínguez
FLIGHT ATTENDANT.
Mexico
Summary
Certified Flight Attendant with 8 years of experience in domestic and international commercial airline industry, specifically in Volaris Airlines, with a lot of experience in A319, A320 and A321 aircraft equipment.
Highly skilled in responding to emergency situations and remaining cool under pressure.
Helpful Flight Attendant dedicated to safety and exceptional customer service. Offers assistance with personable attitude to make flights enjoyable.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Senior Flight Attendant
Volaris Airlines
11.2021 - 05.2023
- Ensured passenger comfort and safety for up to 240 customers per flight.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Relayed updates and information to passengers after confirming key details with pilot.
- Supported passengers with special needs and provided assistance to wheelchair passengers.
International Flight Attendant
Volaris Airlines
07.2015 - 11.2021
- Provided exemplary customer service through timely resolution of passenger complaints or issues during international flights.
- Answered passenger questions and provided solutions to issues arising during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Kindly assisted passengers with locate seating.
Education
High School Diploma -
Maestro Isaac Ochoterena
Mexico, Mexico 05.2001 -
Certificate - Flight Attendant´s
Escuela De Aviación México
Mexico, México 05.2001 -
Certificate - English Language
Quest Language Studies
Canada 05.2001 -
Skills
Hobbies
My Hobbies are based on doing workout, reading books, to listen music and I really love dancing!.
Timeline
Senior Flight Attendant
Volaris Airlines
11.2021 - 05.2023
International Flight Attendant
Volaris Airlines
07.2015 - 11.2021
High School Diploma -
Maestro Isaac Ochoterena
05.2001 -
Certificate - Flight Attendant´s
Escuela De Aviación México
05.2001 -
Certificate - English Language
Quest Language Studies
05.2001 -
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