Keila Z. Contreras Santos
Monterrey, Nuevo Leon,NLE
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
KEY ACCOUNT AND SALES MANAGER JR.
Procter & Gamble Co
09.2022 - 03.2023
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns achieving a reduction of 1 million dollars.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems in two months.
- I facilitated cross-functional communication between sales, marketing and product development teams to ensure correct purchasing protocols from ordering to disembarkation in warehouses.
- Managed customer relationship issues, allowing for quick resolution and customer satisfaction, increasing sales by 16% in the northern region of Veracruz with monthly purchases of $900,000.
Research Fellow
Kettering Foundation
10.2021 - 12.2022
- Provides intensive immersion experiences to students as global changemaker with applied research and training to strengthen international democracy for the South of Mexico.
NEXT GENERATION LEADERS PROGRAM-INTERNSHIP
Tufts University
02.2021 - 10.2021
- Research and project management in areas of gender equality, climate change, and covid-19.
- Real solutions that covered government programs, and international and state organizations.
SUSTAINABILITY AND DEVELOPMENT OF NEW PRODUCT
Nestle
05.2018 - 06.2018
- I analyzed the residues of the coffee pulping process in the Veracruz crops and isolated enzymes of high commercial value.In the end, I obtained enzymes to reincorporate into the production process and thus take advantage of all the residues.
Education
Immunology Online - Molecular Biology
Rice University
United States01.2021
Bachelor of Science - Biotechnology
Tecnologico De Monterrey
Monterrey, Nuevo Leon, Mexico06.2021
Molecular Biology Concentration - Biotechnology
Tecnologico De Monterrey
Monterrey, Nuevo Leon, Mexico06.2021
Social Innovation - Social Sciences
Tecnologico De Monterrey
Monterrey, Nuevo Leon, Mexico06.2021
Strengthening Community Health Worker Programs - Public Health
HarvardX
01.2021
Master of Science - Neuroscience
Camilo Jose Cela University
Madrid, Spain09.2022
Skills
- Customer Portfolio Management
- Aftermarket Sales
- Employee Retention
- Vendor Management
- Key Account Management
- Business Analytics
- Client Relationship Management
- Data Confidentiality
- Consultative Sales
Certification
- TALLOIRES NETWORK AWARD DEVELOPMENT OF INTERNATIONAL PROGRAM Boston, Massachusetts by TN, Tufts University, and Mastercard Foundation. I November 2023.
- BORREGO DE ORO AWARD BY LiFE PROGRAM AT TECNOLOGICO DE MONTERREY Monterrey, Nuevo León by LiFE program. | June 2021.
- DIPLOMA OF EXCELLENCE IN INTEGRAL DEVELOPMENT BY TECNOLOGICO DE MONTERREY Monterrey, Nuevo Leon by LiFE program for the graduate certificate. | June 2021.
- INTERNATIONAL SFERA-EXPERIENCE AWARD IN SOCIAL INNOVATION Madrid, Camilo Jose Cela University winner of first place and a 100% fellowship for the Master of Entrepreneurship in Social Impact.| July 2021.
- LATIN AMERICA GREEN AWARD 2021 Project Aliyel en Libertad in Mexico. | April 2021.
- STATE YOUTH AWARD 2020 IN SCIENCE AND TECHNOLOGY Government of the State of Campeche, IMJUVE. | December 2020.
- MEXICAN TEAM ON RUTA BBVA MEXICO-SPAIN FELLOWSHIP BBVA and UNESCO INTERNATIONAL AWARD. | June 2016.
- LEADERS OF TOMORROW FELLOWSHIP BY TECNOLOGICO DE MONTERREY Fellowship of 100% for studying at Tecnologico de Monterrey. | Aug 2015.
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
KEY ACCOUNT AND SALES MANAGER JR.
Procter & Gamble Co
09.2022 - 03.2023
Research Fellow
Kettering Foundation
10.2021 - 12.2022
NEXT GENERATION LEADERS PROGRAM-INTERNSHIP
Tufts University
02.2021 - 10.2021
SUSTAINABILITY AND DEVELOPMENT OF NEW PRODUCT
Nestle
05.2018 - 06.2018
Immunology Online - Molecular Biology
Rice University
Bachelor of Science - Biotechnology
Tecnologico De Monterrey
Molecular Biology Concentration - Biotechnology
Tecnologico De Monterrey
Social Innovation - Social Sciences
Tecnologico De Monterrey
Strengthening Community Health Worker Programs - Public Health
HarvardX
Master of Science - Neuroscience
Camilo Jose Cela University
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