KEITH SISSON
Material Handler/ Warehouse Lead
Duluth,GA
Summary
To secure a position within the warehousing, manufacturing or hospitality fields as a productive, organized, and enthusiastic employee proactively contributing a seamless, progressive operating and client support as required. Dedicated leader and team player. Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
15
15
years of professional experience
Work History
Material Handler
Samuel Sons Inc
12.2021 - Current
- Pick and pack orders using AS400
- Forklift and Side loader Operator
- Load and unload trucks
- Logistics processing of multi state routes
- Used hand-held scanners and physical logs to accurately track item movements
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed
- Helped train new employees in safe practices and warehouse procedures
- Managed warehouse operations and verified proper shipment procedures
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
Client Support
Legacy Group And Associates
09.2019 - 08.2021
- Contract negotiations.
- Hotel, meeting, catering, audiovisual pricing negotiations and support,
- Offsite client support, ordering supplies, sending packages, receiving funds, and travel arrangements primarily in federal government market.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Trained new personnel regarding company operations, policies and services.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Inventory Associate
Syncroflo
07.2014 - 09.2019
- Control and manage inventory by cycle count
- Inputting received goods, accounting for damaged products, issuing RMA’s and completing monthly cycle counts
- Direct report to Inventory Supervisor Supervise warehouse temporary employees and assign daily tasks as required
- Upon receipt of tools and equipment from outside transport sources daily inspections and accountability is required utilizing company software and MS products
- Attend required OSHA classes to enforce company rules and regulations and report any irregularities or violations when required
- Work on special product “IRON HEART”; provide daily, weekly, monthly, and quarterly reports
- Liaison with in-house sales and engineering department as well as suppliers and transport companies Electronic Pallet Jack, Stand-up and Sit-down forklift utilized daily Design and configure warehouse capacity space requirements as need to house new and existing projects.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Maintained inventory count, tracked usage and documented variances.
- Managed inventory storage in clean and organized fashion.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Verified contents of inventory loads against Bills of Lading.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment
- Maintained inventory count, tracked usage, and documented variances
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
Assembler/ Material Handler
Patriot Staffing
02.2013 - 07.2013
- Load and unload trucks and container, assemble products display for Target, JC Penney, etc
- Respond and deal with customer communication by email or telephone Train and supervise new incoming personnel.
- Keep stock control systems up to date and make sure inventories is accurate Handled daily log of inventory and reported to supervisor by supplying weekly reports.
- Assembled components with minimal supervision, exceeding expected project milestones
- Followed outlined specifications to implement assembly plans.
- Inspected completed products to encourage quality and adherence to company standards
Material Handler
Express Personnel
06.2010 - 12.2012
- Pull from shelving system and palletize products for route delivery
- Heavy forklift used, (stand-up and sit down)
- Also used drum lift for loading and unloading of 30- and 55-gallon drums
- Provided quarterly inventory and cycle counting.
- Pulled freight orders for various freight companies
- Manifest experience as well
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean, and secure to fully protect company assets
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed
- Monitored warehouse to identify missing items, spills and unusual activity, complying with safety procedures
Material Handler/ Assembler
Westaff
12.2011 - 07.2012
- Loaded and unloaded trucks and containers daily
- Assemble products for shipment
- Report to team lead productivity count
- Oversee incoming packages and ship outgoing packages and equipment utilizing DHL, FEDEX and UPS.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean, and secure to fully protect company assets
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Client Support Representative
JJAG Enterprises/ HL Worldwide
10.2010 - 11.2011
- Contract negotiations.
Hotel, meeting, catering, audiovisual pricing negotiations and support,
Offsite client support, ordering supplies, sending packages, receiving funds, and travel arrangements primarily in federal government market.
Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Followed up with customers about resolved issues to maintain high standards of customer service.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Trained new personnel regarding company operations, policies and services.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Mixer Utility Worker
Interstate Brands Ogden
04.2008 - 12.2009
- Run dough mixer machines
- Make dough from raw materials
- Dump dough into dough troughs for later placement in the bread pans and baking
- Trained on oven, pan line, usage of tray line of the bread for route drivers and over the road delivery.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
- Proven ability to learn quickly and adapt to new situations
- Worked flexible hours across night, weekend and holiday shifts
- Adaptable and proficient in learning new concepts quickly and efficiently
Education
Mechanical Engineering
Lincoln University
Jefferson City, MOBBA - Business Administration, Operations Management
American InterContinental University
Schaumburg, IL03.2020
High School Diploma -
Hazelwood East High School
St Louis, MO06.1986
Skills
- Skills and Tools Software:
- MS Word, PowerPoint, Excel, WMS, Intellitrack, WAWF Administrative: Management, picking, training, coding, measurement, labeling, tracking, contract negotiation with federal entities and providing price cost to corporate, state, and federal entities Forklift, side-loader, crane, strapping tool, nail gun, micrometer, calipers and measuring tape
- Visual Inspections
- Operation Records Maintenance
- POS Systems
Timeline
Material Handler
Samuel Sons Inc
12.2021 - Current
Client Support
Legacy Group And Associates
09.2019 - 08.2021
Inventory Associate
Syncroflo
07.2014 - 09.2019
Assembler/ Material Handler
Patriot Staffing
02.2013 - 07.2013
Material Handler/ Assembler
Westaff
12.2011 - 07.2012
Client Support Representative
JJAG Enterprises/ HL Worldwide
10.2010 - 11.2011
Material Handler
Express Personnel
06.2010 - 12.2012
Mixer Utility Worker
Interstate Brands Ogden
04.2008 - 12.2009
Mechanical Engineering
Lincoln University
BBA - Business Administration, Operations Management
American InterContinental University
High School Diploma -
Hazelwood East High School
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