Kelly Medrano
San Ysidro CA
Summary
Highly motivated by costumers. Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Levis Strauss & Co
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Manager
McDonald's Restaurant
03.2020 - 09.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Waitress Trainer\ Cashier
42 Sabores
03.2017 - 09.2019
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Education
Medical Assistant -
UEI COLLEGE
1261 Third Av Suite A Chula Vista, CA 9191105.2024
High School Diploma -
UEI COLLEGE
1261 Third Av Suite A Chula Vista CA, 9191105.2021
Skills
- Order Processing
- Customer Needs Assessment
- Sales Development
- Business Development
- Cash Register Operation
- POS System Operation
- Teamwork
- Inventory Management
- Accurate Money Handling
- Documentation & recordkeeping
Certification
CPR Diploma
Languages
English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
Timeline
Sales Associate
Levis Strauss & Co
11.2023 - Current
Manager
McDonald's Restaurant
03.2020 - 09.2022
Waitress Trainer\ Cashier
42 Sabores
03.2017 - 09.2019
Medical Assistant -
UEI COLLEGE
High School Diploma -
UEI COLLEGE
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