Kenia M Silva Lopez
Chula Vista
Summary
Hardworking and punctual work in fast-paced, physically demanding jobs while standing and moving for long hours. Physically fit and diligent with a strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Ready to learn new job skills and challenging tasks
Overview
11
11
years of professional experience
Work History
Warehouse/Delivery Driver
Mygrant Glass
01.2024 - Current
- Supported warehouse operations through accurate record-keeping, reporting discrepancies, and ensuring proper stock rotation.
- Handled fragile items carefully during loading/unloading processes to minimize damage or loss of product quality.
- Demonstrated strong organizational skills in loading and unloading in a safe and secure manner.
- Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
- Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
- Ensured timely deliveries by effectively communicating with dispatchers, customers, and team members.
Warehouse Picker
O'Reilly Auto Parts Distribution Center
08.2017 - 01.2024
- Pulled merchandise to fulfill orders to specification
- Assembled customer orders from stock and placed orders on pallets for the shipping department
- Report damaged products or safety hazards to the immediate supervisor
- Picked products by matching numbers and product descriptions using a voice audio headset
- Shrink-wrapped and labeled customer orders and moved them to the loading dock staging area using an electronic pallet jack or walkie-rider equipment
- Navigated powered lift trucks safely to move items throughout the warehouse and reduce injury risk
- Fulfilled orders quickly to accomplish challenging daily objectives
- Accepted, processed, and filled orders quickly and accurately
- Kept assigned work areas clean and orderly to promote efficiency and mitigate the risk of accidents
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Selected products and items from shelves and pallets for customer orders
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce the risk of accidents and malfunctions
- Worked additional hours and shifts to meet tight deadlines during peak periods
- Followed order sheets to pick the correct stock and prepare pallets
- Order picker and electric pallet jack experience for4 years
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
Stocking Crew Member
O'Reilly Auto Parts Distribution Center
03.2017 - 01.2024
- Followed proper stock rotation procedures to minimize obsolescence and remove out-of-date items from the sales floor
- Received incoming product deliveries and relocated them to storage shelves, coolers or bins
- Lifted materials of varied weights on regular basis
- Counted and stocked different types of merchandise to comply with inventory control tag requirements
- Ensured no damaged or expired items were placed on shelves
- Stocked merchandise by UPCs and read labels to match
- Broke down and discarded empty packaging and boxes after stocking products
- Arranged products on shelves following merchandising guidelines
- Maintained merchandise presentation by stocking and rotating merchandise
- Inspected items received for damage or other issues
- Stocked pallets throughout the shift to keep the warehouse clean, maintained, and organized
- Operated tracking scanners to update and maintain accurate inventory information
- Verified product numbers with scanners and manual tracking
- Rotated inventory from oldest to newest to maintain fresh stock
- Added incoming items to inventory using company software
- Operated forklift to elevate or place merchandise in appropriate areas
- Loaded, unloaded, and moved heavy products using material loading equipment
- Leveraged lift equipment to pull items from stock and add shelves and bins
- Ensured accurate pricing, reducing discrepancies by carefully reviewing shelf labels and verifying price accuracy.
- Facilitated smooth transitions between shifts by providing clear handover notes regarding outstanding tasks or issues requiring attention from incoming staff members.
Crew leader
Farmer boys
01.2014 - 01.2018
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Oversaw cashier activities, maintaining high standards of customer service and transaction accuracy.
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Resolved customer complaints promptly, going above-and-beyond to ensure complete satisfaction with our services.
- Collaborated closely with management to develop goals, objectives, and performance metrics for the crew members we led.
- Distributed necessary tasks and duties during each shift.
Education
General Education -
Mt San Jacinto College
San Jacinto, CADiploma - undefined
Tahquitz High School
Skills
- Product identification inventory tracking
- Inventory replenishment easy lifting
- RF scanning devices' quality control
- Merchandise restock Staging and sorting
- Merchandise stocking equipment operations
- Adaptive team player material handling
- Warehouse safety
- Safe driving practices
- Order picking
- Heavy lifting
- Pallet jack operation
- GPS navigation
- Hazardous materials handling
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safe driving
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Punctual and reliable
- Valid Driver's license
- Clean driving record
- Forklift operation
- Stocking and inventory
- Fluent in Spanish
References
Reference Available upon request, References [Available upon request.
Timeline
Warehouse/Delivery Driver
Mygrant Glass
01.2024 - Current
Warehouse Picker
O'Reilly Auto Parts Distribution Center
08.2017 - 01.2024
Stocking Crew Member
O'Reilly Auto Parts Distribution Center
03.2017 - 01.2024
Crew leader
Farmer boys
01.2014 - 01.2018
Diploma - undefined
Tahquitz High School
General Education -
Mt San Jacinto College
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