Kenya Buenfil
Carmen
Summary
Multicultural Relations graduate with numerous years experience in administrative office work, management and customer service. My aim is to enhance my professional skills in a stable and dynamic organization. I strive to bring my strong sense of dedication, motivation and responsibility to obtain a position that will allow me to utilize the skills gained from my educational background and work experiences to build a long-term career.
Overview
6
6
years of professional experience
Work History
Supervisory
Administrative Specialist
Petroleos Mexicanos
06.2019 - 08.2021
- Trained, coached and motivated staff to maintain high performance levels.
- Kept files, logs and records updated with latest information.
- Monitored equipment, checked supplies and coordinated manpower to meet and increased expected demand.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Provided excellent service and attention to customers when face-to face or through phone conversations.
- Supervised administrative team members.
Administrative Specialist
Instituto De La Juventud Puebla. Puebla
02.2018 - 06.2019
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available services and processes to engage in program.
- Worked with clients to improve life choices and maximize benefits of programs.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Administrative Assistant
Petróleos Mexicanos. Ciudad Del Carmen
06.2015 - 12.2017
- Maintained inventory in administrative building supply closet to prevent shortages of supplies
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations
- Analyzed financial statements and income statements to review company's financial performance
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Administrative Officer
ACCSE. Cholula
05.2014 - 09.2014
- Organized corporate luncheons, dinners, conferences and special events
- Collaborated with team members to complete demanding projects under tight deadlines
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Collected data, input records and protected electronic files.
Education
Bachelor of Social Sciences - Multicultural Relations
Universidad De Las Américas
San Andres Cholula06.2019
Skills
- Adobe Captivate
- Customer Satisfaction
- Team Management and Supervision Fast learner
- Microsoft Office
- Honesty and Integrity
- Spanish Fluency
- Administration and Operations
- Customer Service Management
- Friendly and Relatable
- Documentation and reporting
- Team building Planning and coordination
- Supervisory experience
- Relationship development Database organization
- Project Multitasking and prioritization
- Adaptable and Resilient
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Italian
Elementary (A2)
French
Beginner (A1)
Timeline
Supervisory
Administrative Specialist
06.2019 - 08.2021
Administrative Specialist
Instituto De La Juventud Puebla. Puebla
02.2018 - 06.2019
Administrative Assistant
Petróleos Mexicanos. Ciudad Del Carmen
06.2015 - 12.2017
Administrative Officer
ACCSE. Cholula
05.2014 - 09.2014
Bachelor of Social Sciences - Multicultural Relations
Universidad De Las Américas
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