Dynamic professional with a proven track record in client relationship management and financial planning, notably at Metlife. Excelled in enhancing client experiences through strategic CRM implementations and adept in leveraging social media marketing for brand building. Demonstrated leadership by fostering team collaboration and driving efficiency improvements, achieving significant client satisfaction and operational excellence.
Brand building
Social Media Marketing
Leadership Qualities
Insurance law knowledge
Underwriting knowledge
Financial Planning
Needs analysis
In-depth product knowledge
Prospecting clients
Client Relationship Management
Appointment Scheduling
Team training and development
Upselling strategies
Social media proficiency
Market Trend Analysis
Policy Management