Kristi Woodcox
Hurricane
Summary
I am looking for opportunities to grow within the organization and expand my contributions. With my experience supporting clients, processing complex benefit applications, and assisting coworkers with policy and procedure, I'm ready to take on a role with greater responsibility and leadership.
Overview
20
20
years of professional experience
Work History
Eligibility Specialist
State of Utah
01.2019 - Current
- Evaluate and finalize eligibility applications for SNAP, Medical Assistance, Child Care subsidies, and Financial benefits in accordance with state and federal guidelines.
- Process and complete applications for SNAP, Medical, Child Care, and Financial benefit programs.
- Provide customer support during scheduled phone shifts, addressing needs, troubleshooting issues, and offering case guidance.
- Assist coworkers by explaining policy and procedures to ensure accuracy and compliance across the team.
- Maintain professionalism while managing sensitive client information and high-volume caseloads.
Wal-Mart Distribution
11.2014 - 02.2019
- Accurately label and pack store orders while maintaining high standards of organization, quality control, and timeliness.
- Label, package, and prepare orders to meet store and delivery requirements.
- Serve as supervisor when needed, overseeing workflow, supporting staff, and maintaining efficient operations.
- Ensure accuracy, quality control, and timely preparation of all orders.
Office Manager
Peterson Industries
07.2005 - 08.2014
- Maintained a productive and positive work environment as the Manager in charge of daily operations.
- Handled administrative functions including data entry, invoice creation, file organization, and collections.
- Managed accounts receivable and accounts payable, ensuring accurate processing and documentation.
- Prepared and submitted payroll for all company employees.
- Hired, trained, and onboarded new employees to support business growth and operational success.
Education
Dixie College
01.2014
Diploma - undefined
Hurricane High
01.1993
Skills
- Self-motivation
- Ability to work under pressure
- Leadership and Team Support
- Adaptability
- Teamwork
- Customer Service and Support
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
- Application review
References
- Julie, Thurston, Current Eligibility Supervisor, 801-726-5912
- Kaitlin, Barerra, Former Supervisor, 801-641-7774
- Nate, Palmer, Former Supervisor, 208-918-6178
Timeline
Eligibility Specialist
State of Utah
01.2019 - Current
Wal-Mart Distribution
11.2014 - 02.2019
Office Manager
Peterson Industries
07.2005 - 08.2014
Diploma - undefined
Hurricane High
Dixie College