Sebastian Gutierrez
Vancouver
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
11
11
years of professional experience
Work History
Construction Trades Helper and Labourers
Pagnotta Industries
05.2022 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Ensured adherence to safety protocols, resulting in reduced workplace accidents and injuries.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
General Manager
MERCANTIL DEL OBRERO DE CHIAPAS S.A. DE C.V.
08.2017 - 09.2020
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Developed strong rapport with customers, fostering loyalty and repeat business.
- Handled high-pressure situations calmly, addressing multiple customer needs simultaneously without sacrificing quality of service.
- Boosted sales through effective upselling and cross-selling techniques.
- Managed inventory to ensure a well-stocked store and timely fulfillment of customer orders.
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
Sales Supervisor
MERCANTIL DEL OBRERO DE CHIAPAS S.A. DE C.V.
01.2013 - 11.2016
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Executed visual merchandising strategies to attract customers and drive sales.
Education
Bachelor of Science - Business Administration
Universidad Valle Del Grijalva
Tuxtla Gutiérrez, Chiapas, Mexico07.2011
High School Diploma -
Preparatoria 1 Del Estado De Chiapas
Tuxtla Gutiérrez, Chiapas, Mexico07.2004
Skills
- Processing Payments
- Visual Merchandising
- Cash Handling
- Opening and Closing Procedures
- Sales Expertise
- Problem-solving
- Attention to detail
- Excellent communication
- Sales techniques
Timeline
Construction Trades Helper and Labourers
Pagnotta Industries
05.2022 - 11.2023
General Manager
MERCANTIL DEL OBRERO DE CHIAPAS S.A. DE C.V.
08.2017 - 09.2020
Sales Supervisor
MERCANTIL DEL OBRERO DE CHIAPAS S.A. DE C.V.
01.2013 - 11.2016
Bachelor of Science - Business Administration
Universidad Valle Del Grijalva
High School Diploma -
Preparatoria 1 Del Estado De Chiapas
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