Laura Vivian
Project Leader
Toluca,
Summary
Professional with more than 5 years of experience in the field of logistics and its coverage through technology solutions technological solutions, with national and international companies.
Passionate about sales and the development of long term relationships with customers.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Project Leader
Netlogistik
CDMX
09.2022 - Current
- Managed team meetings and discussed project's goals and objectives.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Inspired and coached team members.
- Monitored project progress, examined risks and set forth contingency plans.
Key Account Manager
Netlogistik
CDMX
10.2019 - 08.2022
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Positioned global capabilities to expand market share.
- Supported sales and reporting for large and medium-sized accounts.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed key competitors to respond to competitive threats.
Project Manager
Netlogistik
Estado de Mexico
11.2019 - 10.2020
- Planned, designed and scheduled phases for large projects.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Developed and initiated projects, managed costs and monitored performance.
Software Engineer
Netlogistik
CDMX
08.2018 - 11.2019
- Worked with software implementation and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Adjusted design parameters to incorporate new features about customers needs.
- Worked with customers for needs analysis and to determine costs.
- Conducted regression testing and submitted observations to development team.
Key User
INTERMERK
CDMX
01.2017 - 07.2018
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Conducted research, gathered information from multiple sources and presented results.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Onboarded new temps by entering employee information into systems.
Project Manager
APORTATEC
CDMX
09.2015 - 10.2016
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed teams and monitored performance.
- Updated operational methods and oversaw accounting procedures for improved efficiency.
- Identified plans and resources required to meet project goals and objectives.
Education
Software & Network Engineering
Universidad Tecnologica De Mexico
CDMXSkills
Customer Relationship Management (CRM)
Business Partner Management
Contract negotiations
Organization skills
Adept in scheduling
Effective Communication
Accomplishments
- Supervised team of 4 to 8 staff members.
- Management of between 8 and 10 key accounts at the same time, taking care of the quality of customer service and customer care.
- Collaborated with different companies and internal teams in the development of implementation Project
- Organizar y monitorear la estrategía de desarrollo de ventas para clientes clave, desarrollando relaciones a largo plazo
- Created complex bussiness plan fit to each customer, including license, consulting services and additional services for one or more technological solutions
Timeline
Project Leader
Netlogistik
09.2022 - Current
Project Manager
Netlogistik
11.2019 - 10.2020
Key Account Manager
Netlogistik
10.2019 - 08.2022
Software Engineer
Netlogistik
08.2018 - 11.2019
Key User
INTERMERK
01.2017 - 07.2018
Project Manager
APORTATEC
09.2015 - 10.2016
Software & Network Engineering
Universidad Tecnologica De Mexico