Laura Denisse Zambrano Lazcano
Mexicali, Baja California
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of meeting team goals through willingly assuming additional responsibilities.
Overview
6
6
years of professional experience
Work History
Administrative Manager
Tortillería De Harina Zambrano
09.2018 - Current
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Internship Student
Agrobaja
03.2023 - 09.2023
- Provided exceptional customer service, consistently exceeding performance metrics.
- Interacted with customers and employees to resolve customer service concerns.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
Procurement Operations Intern
Garrett- Advancing Motion
08.2023 - 12.2023
- Studied with senior staff to develop deep understanding of team processes and full operational activities.
- Handled administrative and data entry work for staff.
- Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
- Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
Education
Bachelor Of International Business - Economics
Universidad Autónoma de Baja California (UABC)
Mexicali, Baja California06.2024
Skills
- Office Administration
- Organization and Multitasking
- Staff Management
- Microsoft Office Suite
- Customer Service Management
- HR Support
- Document Control
- Event Coordination
- Team Collaboration
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Timeline
Procurement Operations Intern
Garrett- Advancing Motion
08.2023 - 12.2023
Internship Student
Agrobaja
03.2023 - 09.2023
Administrative Manager
Tortillería De Harina Zambrano
09.2018 - Current
Bachelor Of International Business - Economics
Universidad Autónoma de Baja California (UABC)
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