Laura Elena Chavez Bobadilla
Tijuana, BC
Summary
In charge of Tax Resolution Campaigns as well as B2B.
Dedicated to customer satisfaction with focused on tax issues and the best possible resolution. Implemented some alternate ways to produce additional income for the owner campaign
Overview
32
32
years of professional experience
Work History
Supervisor
Cyber City Call Center
02.2023 - 08.2023
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Developed and implemented sales strategies to increase profits.
- Educate staff on strategies for handling difficult customers and challenging situations.
CFO
Lubricsa
01.2021 - 12.2022
- Oversaw budgets, payroll, and accounts payable and receivable.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance increasing ROI by 70% in 2 years.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
- Directed budget development, creation of budgetary controls and record keeping systems and investment management.
CFO
LNV Group
01.1992 - 05.2013
- Company's growth in terms of Revenue went from $200 USD a year to $12 million a year with ROI of 4% average per year.
- Implemented cost reduction initiatives and process improvements to optimize efficiency and productivity.
- Tracked cash flow and financial planning to analyze company's financial strengths and weaknesses and propose strategic directions.
- Assessed company resources to keep business funded and nurture relationships with investors, lenders and key partners.
VP Middle Market Officer
Banco Popular de Norte America
01.1997 - 01.2004
- Developed and maintained relationships with customers, lenders and other third parties.
- Underwriting of loan requests and documents to verify accuracy and completeness for credit committee approval.
- Recognized as a top performer for 5 consecutive years within the organization.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Proactively identified solutions for customers experiencing credit issues.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
Education
Computer Skills
Microsoft Office & OutlookEnglish Advanced - Native Spanish
Languages
No Degree - EASL
Columbia University
New York City08.1990
Bachelor of Arts - Certified Public Accountant
Escuela Bancaria Y Comercial
Ciudad De Mexico Campus Reforma06.1981
Skills
- Payroll Administration and Timekeeping
- Priority management
- Business administration
Timeline
Supervisor
Cyber City Call Center
02.2023 - 08.2023
CFO
Lubricsa
01.2021 - 12.2022
VP Middle Market Officer
Banco Popular de Norte America
01.1997 - 01.2004
CFO
LNV Group
01.1992 - 05.2013
Computer Skills
English Advanced - Native Spanish
Languages
No Degree - EASL
Columbia University
Bachelor of Arts - Certified Public Accountant
Escuela Bancaria Y Comercial
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