Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Laura Lizbeth  Sifuentes

Laura Lizbeth Sifuentes

El Paso, Texas

Summary

Solid and versatile work experience in management, customer service, and early childhood education, demonstrating exceptional skills in leadership, problem-solving, and teamwork. For two and a half years, worked at Dairy Queen, where, thanks to my ability to learn quickly, solve challenges independently, and deliver excellent customer service, I was promoted to the management team at a young age. Her proactive approach and commitment to continuous improvement allowed her to take on key responsibilities in daily operations, as well as develop skills in team supervision and process optimization. Later, her responsible character and strong interpersonal skills led her to work at the educational center A Place to Grow, where she served as a teacher assistant. In this role, she supported the planning and implementation of educational lessons, supervised students to ensure their safety and well-being, and fostered a positive and stimulating learning environment. This experience further strengthened her organizational skills, ability to work with children, and attention to detail.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dairy Queen
01.2022 - 05.2024
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Conducted cash handling procedures, such as counting registers and making deposits.
  • Assigned tasks to employees based on their skills and abilities.
  • Oversaw cash handling procedures to ensure accuracy and security.
  • Assisted in hiring process by interviewing potential candidates for open positions.
  • Attended regular company meetings and training sessions.
  • Identified and resolved conflicts between workers to promote teamwork.
  • Responded to all customer concerns or issues promptly and professionally.
  • Counted drawers and followed proper daily cash handling procedures.
  • Completed daily paperwork, including sales reports and employee performance evaluations.

Assistant Teacher

A Place To Grow Childcare Center
07.2024 - 08.2024
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teachers to design lesson plans and coordinate activities for classes.

Education

Bachelor of Education -

The University of Texas At El Paso
500 W University Ave, El Paso, TX 79968
12-2026

High School Diploma -

Jefferson High School
4700 Alameda Ave, El Paso, TX 79905
06-2022

Skills

  • Classroom restocking
  • Supplementary instruction
  • Learning support
  • Logistics
  • Customer service management
  • Team-building activities
  • Sales reporting
  • Fast learner
  • Multitasking Abilities
  • Team collaboration
  • Creative problem solving
  • Professionalism
  • Complaint resolution
  • Client support
  • Shift leadership
  • Problem-solving
  • Team supervision

Languages

Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Assistant Teacher

A Place To Grow Childcare Center
07.2024 - 08.2024

Shift Leader

Dairy Queen
01.2022 - 05.2024

Bachelor of Education -

The University of Texas At El Paso

High School Diploma -

Jefferson High School
Laura Lizbeth Sifuentes