Leo Dueñas

Proven achiever with a background at Lingualistic, adept in complaint resolution and demonstrating a calm disposition. Excelled in roles requiring customer service excellence and quality assurance, consistently surpassing performance metrics. Skilled in bilingual communication and efficient in processing payments, contributing to enhanced customer satisfaction and revenue growth. Polite and professional Call Center Representative successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.