Leonarda Mora
Chula Vista
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Associate
SSA Group
02.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Movie Theater Employee
AMC Theatres
11.2023 - 04.2024
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Worked with other staff members for smooth theater operations.
- Secured theater at end of each shift to prevent theft of theater items.
Security Event Staff Member
CSC Security
05.2023 - 07.2024
- Assisted with crowd control, emergency response, and evacuation
- Responded quickly to alarm activations or medical emergencies as needed.
- Distributed informational pamphlets about safety procedures upon entry into an event area.
- Implemented crowd control strategies effectively, managing large groups during high-traffic periods at events.
- Continuously furthered personal knowledge of industry best practices through attending professional development seminars and networking with seasoned security professionals.
- Kept detailed records of incidents, visitors, and other relevant information.
- Mitigated potential threats through ongoing collaboration with local law enforcement agencies before and during events.
Dishwasher
SeaWorld California
09.2021 - 01.2022
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Skills
- Customer service
- Time management
- Attention to detail
- Cash handling
- Oral communication
- Task prioritization
- Customer interaction
- Friendly, positive attitude
Timeline
Associate
SSA Group
02.2025 - Current
Movie Theater Employee
AMC Theatres
11.2023 - 04.2024
Security Event Staff Member
CSC Security
05.2023 - 07.2024
Dishwasher
SeaWorld California
09.2021 - 01.2022
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