Leonardo Perez Dominguez
International Relations Intern
Chimalhuacan,Estado de México
Summary
Versatile and results-oriented professional with experience at Banca Afirme S.A., excelling in customer service and office administration. Demonstrated ability to improve processes and maintain accurate records, enhancing operational efficiency. Skilled in Microsoft Excel and fostering positive work environments, Proven experience in providing exceptional administrative support and customer assistance.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cashier
Banca Afirme S.A.
Ciudad De México
11.2022 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
Administrative Assistant
Banca Afirme S.A.
Ciudad De México
02.2020 - 11.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
Assistant
Secretaría De Relaciones Exteriores México
Ciudad De México
02.2019 - 08.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of administrative operations.
- Improved data management by creating comprehensive databases for easier access to critical information.
- Increased efficiency by implementing new processes and providing administrative support to management.
Education
No Degree - International Relations
Facultad De Estudios Superiores Aragón, UNAM
Ciudad Nezahualcoyotl, México, Mexico 08.2015 - 08.2019
Skills
Customer service
File organization
Microsoft Word
Microsoft Excel
Mail handling
Computer skills
Administrative support
Office administration
Payment processing
Customer assistance
Cash handling
Customer service
Timeline
Cashier
Banca Afirme S.A.
11.2022 - Current
Administrative Assistant
Banca Afirme S.A.
02.2020 - 11.2022
Assistant
Secretaría De Relaciones Exteriores México
02.2019 - 08.2019
No Degree - International Relations
Facultad De Estudios Superiores Aragón, UNAM
08.2015 - 08.2019
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