Leonardo Hoyos
San Diego
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, enhancing overall bar efficiency and customer interaction.
Overview
3
3
years of professional experience
Work History
Bartender
El Pueblo Mexican Food & Bar
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Efficient in multiple POS systems (TOAST).
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Norte Brewing
05.2022 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Bartending Certification -
Gaslamp Bartending School
San Diego, California07-2024
Skills
- Knowledgeable in cocktails preparation
- Excellent customer service skills and team player attitude
- Highly reliable and willing to complement bartending duties with serving or any other duties
- Strong multitasking
Timeline
Bartender
El Pueblo Mexican Food & Bar
07.2024 - Current
Bartender
Norte Brewing
05.2022 - 07.2024
Bartending Certification -
Gaslamp Bartending School
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