10+ Years of experience in Operation Management; Professional skills in Planning, Risk Management, Continuous Improvement and Coordinator of Quality Management Systems (ISO 9001, ISO / TS, IATF 16949); as well as knowledge of PPAP, APQP, PFD, PFMEA, Control Plan, MSA, SPC Process, Customer interface, Management GM Supply Power, GM BIQ Audit, Lean Manufacturing, Six Sigma, Internal and External Audit of IATF/16949. Experience servicing OEM customers, General Motor & Ford Motor Company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Operations Manager
CAPA S.A
Zip Bufalo Villanueva , Cortes, Honduras
11.2022 - 08.2023
Management the Operation Quality System to maintain Customer Quality Scorecards in Green condition
Responsible for the problem resolution process, internal or customer identified issue, which includes timing deadlines are met and using standard reporting tool (8D or customer specified report variant).
Manages the Plant Quality Department which includes: budget oversight; employee recruitment, assessment and development; and supplier management.
Leads and support in the development and launch of new products and processes including leading Plant APQP activity and Customer and Supplier PPAP.
Leads the audit of internal Quality Systems and industry quality system requirements (IATF-16949, ISO 9001, etc.)
Performs Management Reviews of department metrics to evaluate results and recommend action plans to close gaps at an operational level.
Ownership of pre-production and production related quality documentation which includes the Control Plan, Standard Work Instructions, Permit for Deviation and validation of Quality Lab evaluation requirements
Responsible for stopping any process or product delivery in case of a non-conformance of customer expectations, safety or environmental risks.
APQP & Quality Control Coordinator
APTIV
Quimistan , Santa Barbara, Honduras
01.2019 - 11.2022
Launch of FAKRA Coaxial Cable Assembly (HSCA) production lines, implementation of quality improvements; increase internal and external customer satisfaction; provide support and follow-up to manufacturing; recurring failure analysis; creation of quality controls and standardized work methods, scrap reduction; human talent management; customer complaint management; evaluation and feedback to suppliers.
Lead new projects, ensure compliance with tools, such as MQ1/MQ2 Audit, Risk Analysis, Control Plans, SPC, Measurement Systems Studies (MSA) and Lean Manufacturing.
Lead the transition of the Quality Management System, from ISO / TS 16949 to IATF 16949:2016, with zero (0) No Major Conformities.
In addition to providing technical support, for the resolution of problems related to the failure modes of coaxial cables, in the assembly plants located in the Republic of Mexico (Lear Nova Chihuahua, and Aptiv Plant (Los Mochis, Saltillo, Durango, Meoqui and Parral)
Coordinate and direct the work team to minimize waste and achieve the company's objectives. Empowering employees by setting challenging goals and guiding them in the development of plans and projects for the growth of the company and the work team itself.
Management GM Supply Power Customers interface as application knowledge: APQP Kick-Off, SRV1, SRV2, SRV3, Run @ Rate, SQMS, GQTS, SCMS, SPPS.
Problem solving implementing all Analysis Tools, 8D, QRQC, ARPS, 5W, Pareto, Fish bone diagram, and knowledge obtained in the Geen Belt Six Sigma course.
Quality Management System Coordinator
APTIV
Quimistan, Santa Barbara, Honduras
02.2018 - 12.2018
Perform as Quality Management System Coordinator and Internal Auditor.
Lead APTIV team members through internal and external IATF audit and other audits (LPAs, Internal Audits).
Manage the plant metrics keeping them updated and posted
Continuously Improve customer relationships, and product quality.
Supervise quality auditors and Quality Engineer; provide direction and related training.
Responsible for keeping logs for returned Product and Process audits (Poka-yoke).
Participate in scrap meeting and help root cause and drive improved performance.
Ensure proper housekeeping practices are carried out.
Root cause customer returns and take necessary Correction Actions.
Support overseeing containment activities in the plant, process and supplier.
Quality Engineer
CAPA SA
Zip Bufalo Villanueva, Cortes, Honduras
06.2013 - 02.2018
Lead and Manage the advanced quality activities APQP with assigned Suppliers/Programs with customer requirement for different OEM’s.
Ensures the internal and external quality customer objectives and requirements are clearly understood and translated into technical specifications (SC/CC).
Review the control plan and ensure its efficient execution in manufacturing area in all phases.
Lead and Participate on the CP, PFMEA, Process Flow and R@R execution and reviews.
Ensure the manufacturing line readiness and tooling validation.
Ensure the proper use of the statistical tools (SPC, MSA, R&R, control chart).
Lead and manage assigned suppliers for current programs Quality Issues that has impacted JIT facilities thru the problem-solving methodologies and the quality tools to fix the supplier quality issues.
Coach and develop the supplier under your responsibility & support them in the execution of problem solving to improve supplier performance
AQP Quality Superintendent
Molex
El Salto, Jalisco
08.2023 - presente
Activities from the design and development stages, through Manufacturing Engineering, volume ramp, and Safe-Launch of new products and processes.
Coordinate the activities of the AQP Engineering teams in order to meet the aggressive timelines demanded by the market and key customers, and to insure the external and internal customers’ requirements are met or exceeded.
Work with Product Development Teams (Design engineers, process / tooling engineers, project managers, product managers, and prototype / plant operators) to support sample submission, prototype, and initial launch parts delivery on time.
Maintain program documentation as required in the support of Product PPAP.
Act as Team Leader and participate in team activities as required for the successful execution of required action plans for the launch of assigned programs.
Identify all action items requiring completion to successfully meet deadlines and assign follow-up responsibilities.
Ability to hire promotable talent, organize, assure training needs of the team are regularly assessed and training plans developed.
Participate in the training of production team members during start-up phases as required.
Track and chart APQP Key Performance Indicators (KPI) as applicable to the NPI process.
Understand, support and contribute to corporate global programs including Principled Based Management (PBM), Global Lean/Six Sigma (GLSS), Quality System (IATF-16949), International Standards Organization (ISO), and Environmental, and Health & Safety (EH&S) Management Systems.
Perform other related duties as assigned by management.
Education
Ingenieria en Produccion Industrial - Ingenieria Industrial
Universidad Tecnologica de Hondutas (UTH)
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Decision-Making
Planning and Implementation
Project Management
Employee Motivation
Cultural Awareness
Certification
AIAG & VDA PFMEA & Control Plan
APQP/PPAP GM- Certificate
Internal Auditor: IATF-16949
Lean Manufacturing Certificate
Core Tools
Timeline
AQP Quality Superintendent
Molex
08.2023 - presente
Quality Operations Manager
CAPA S.A
11.2022 - 08.2023
APQP & Quality Control Coordinator
APTIV
01.2019 - 11.2022
Quality Management System Coordinator
APTIV
02.2018 - 12.2018
Quality Engineer
CAPA SA
06.2013 - 02.2018
Ingenieria en Produccion Industrial - Ingenieria Industrial