Leonardo Herrera
Mexico City,Miguel Hidalgo
Summary
Experienced professional with focus on community engagement and management. Proven track record of fostering vibrant online and offline communities through strategic communication and event planning. Skilled in utilising social media, conflict resolution, and community-building initiatives to enhance member engagement and satisfaction
Dependable leader offers high-value education and academic success. Driven to apply decisive leadership and superior organisational skills to fulfil management role. Assertive communicator with passion for social welfare.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work history
Social Media Agent
Fever
Mexico City
07.2022 - Current
- Improved customer trust by establishing open lines of communication and effectively handling enquiries.
- Kept up-to-date with the latest industry trends, ensuring relevant advice was given to clients.
- Managed social media platforms, boosting online presence.
- Enhanced brand visibility through strategic social media management.
- Utilised social media platforms to boost programme visibility.
- Enhanced customer engagement with targeted social media campaigns.
- Streamlined social media management, enhancing online presence.
Site Support Specialist
Marriott International
Mexico City
04.2022 - 10.2022
Education
Industrial Engineering
Tecnológico Nacional de México
Poza Rica de Hidalgo, VeracruzMajor - Business administration.
Tecnológico Nacional de México
Poza Rica de Hidalgo, VeracruzSkills
- Adaptability to changing trends
- Focus group implementation
- Email marketing expertise
- Conflict resolution aptitude
- Blogging capabilities
- Diplomatic communication
- Graphic design basics
- Social media platforms proficiency
- Influencer outreach techniques
- Online surveys conduction
Languages
English
Fluent
Spanish
Native
French
Elementary
Certification
- Video Editing
- Content Creation and Editing for Instagram and Other Networks
- Storytelling
Timeline
Social Media Agent
Fever
07.2022 - Current
Site Support Specialist
Marriott International
04.2022 - 10.2022
Industrial Engineering
Tecnológico Nacional de México
Major - Business administration.
Tecnológico Nacional de México
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