Leopoldo Martinez

• Monitored communication channels, such as emails and upcoming calls from customers,
• Answered customer requests with information about truck availability, pickup information, and delivery status updates.
• Maintained current knowledge of personnel in field and completed deliveries or delays.
• Monitored changes in delivery schedule and communicated changes to customers.
• Dispatched drivers to meet daily delivery needs for company customers.
• Received or prepared work orders.
• Supervised driver dispatching, route planning, and vehicle tracking for driving team.
• Utilized various software systems to facilitate movement, planning and scheduling.
• Assist coworkers with their workload to get backhauls from East Coast loads to increase the profit.
• Allowed each work order into the system.
• In charge of the LGB/LA harbor operation and issue 7512 for Customs release.
• Send the daily report to customers as per their request.

• Make sure that every email arrives and is answered in less than 5 minutes so our customers can receive and accept every TDO and have it inputted into the system.
• Managed daily workflow activities while providing guidance and support when needed to my team.
• Developed work schedules according to workloads, covering priority tasks, and support to the other operational areas and Billing Department.
• Monitoring our fleet by GPS.
• Send daily reports to customers.

• I Started as Border Crossing Dispacher for a variety of customers managing a fleet of 14 trucks, receiving snd accepting work orders and schedule driivers and trailers for each to comply with scheduled to arrive on time for pick up and delivery.
• Monitored radio frequencies and GPS to ensure proper communication between personnel in the field and dispatch office.
• Coordinated with other dispatchers to ensure efficient delivery schedules were met.
• Managed daily delivery and work schedules to maximize coverage.
  There after was promoted to Harbor Operation managing around 45 Drivers going to LGB/LA ports during 3 years and then promoted to manafe our bonded warehouse, for transload and do 3499 manipulations for count pieces before been exporte to Mexico.

Assisted in resolving customer inquiries related to product availability and order statusfor Production Lines.

Daily Cycle counts to raw materiasl and report to Purchase departmet according to Min-Max establish by production Foreast.

Team Leader at shipping area to comply with customers requirements on time.