Leslie Gabriela Garcia
Summary
Efficient at building customer relationships and analyzing credit, I excelled at World Finance by enhancing client satisfaction and improving branch performance by working as a team with my coworkers and manager. Being led by my willingness to help those in my community has helped me to significantly improve my customer service, demonstrating my ability to manage multiple situations and multitask in fast-paced environments without loosing focus on every customer.
Overview
5
5
years of professional experience
Work History
Financial Services Representative
World Finance Corporation
11.2021 - Current
- Provided excellent customer service, always trying my best to resolve issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of company policy changes, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve monthly goals and improve overall branch performance.
- Assessed credit applications accurately by analyzing applicants financial history, income stability, and repayment ability.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Implementing company marketing materials for financial products, effectively communicating benefits to all clients.
Server/Cashier Team Lead
Taqueria El Cometa
12.2019 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular and new customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Accounting And Business Management
El Paso Community College
El Paso, Texas01.2027
High School Diploma -
Austin High
El Paso, Texas05.2019
Skills
Strong Work Ethic
Customer Relationship Building
Efficient at Taking Loan Applications
Credit analysis
Account Retention
Payments Processing
Cash Handling
Analytical Thinking
Languages
Spanish
English
Timeline
Financial Services Representative
World Finance Corporation
11.2021 - Current
Server/Cashier Team Lead
Taqueria El Cometa
12.2019 - 07.2021
No Degree - Accounting And Business Management
El Paso Community College
High School Diploma -
Austin High
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