SAP R/3 , SD, MM, PP, FICO
Lidia Martínez Pacheco
Systems Engineering
Penssylvania 37 Col. Nápoles Benito Juárez
Summary
Senior Manager with more than 15 years working for companies in the consumer sector. Determined and experienced in team oversight, budgeting and implementing effective technology according to business processes and procedures.
- Over 15 years’ experience translating business processes and end-user requirements into functional system solutions that improved productivity and reduced operative costs.
- Able to express ideas and communicate with non-technical users as well as hardware/software technicians.
- Successfully managed business projects, and relationships with stakeholder directors , managers and final users.
- Executive with proven success leading teams in designing, implementing, managing, supporting and enhancing key technologies to meet business, profitability, and technical goals through the implementation of technology.
- Excellent as a business partner translating and capturing business strategy and needs, into technological solutions, driving out project management with appropriate priorities and action plans for execution, promoting stakeholder satisfaction and operating efficiencies.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Project Manager
MC1
CDMX
03.2022 - Current
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Maintained schedules to meet key milestones at every project phase.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
IT - IS Manager
Bunge
CDMX
08.2017 - 11.2019
- Partnering extensively with business and IT stakeholders to provide short- and long-term quick win strategies and execution plans that enhance the company’s productivity around all business processes.
- Responsible for the design, development, implementation, administration, and ongoing support applications project portfolio, across all business processes commercial, marketing, operations, manufacturing, and finance.
- Used coordination and planning skills to achieve results according to schedule.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Lead and prioritize the applications project portfolio with the IT Project Leaders team, ensure timely and accurate project implementation.
- Responsible for the budget, ensuring compliance with goals, guidelines, and objectives.
- Define and manage IT service levels through negotiated SLA’s, OLA’s with business stakeholders and vendors.
- Manage vendor relationships, negotiation, contracts, and SLA´s.
- Manage SAP and non-SAP application issues, based on incident management ticketing system.
- Budget management.
IT Business Partner Application Manager
Janssen Pharmaceutical Company of Johnson & Johnson
CMDX
08.2015 - 08.2017
- Deliver a solid business applications capability, supporting business strategy.
- IT point of contact with business leadership members to align priorities according to business needs and projects priorities.
- Establish and manage the processes and direction for the delivery based on Applications solutions (projects, maintenance and enhancements) and support (operations) according to business strategy.
- Used coordination and planning skills to achieve results according to schedule.
- Encourage research, development and application of technological tools associated with sales processes improvements.
- Enable business user-friendly and self-service analytic capabilities to take better and fast decisions at local and regional level.
- Created plans and communicated deadlines to complete projects on time.
- Establish negotiation & relationship with hardware and software suppliers.
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
IT Applications Manager
Tupperware
CDMX
08.2014 - 08.2015
- Accountable for the efficient BI operation and IT strategy.
- Create and implement BI strategy in the company, applications, and new projects to support the business growth.
- Planning and implementing scorecards, dashboards related to productivity for Sales, Finance and Marketing areas.
- Digital Transformation, CRM Implementation.
- Budget management, CAPEX and OPEX.
- Manage vendor relationships, negotiation, contracts and SLA´s.
- Provide management administrative support to the team (performance planning, development planning, performance reviews, salary, bonus, career planning, etc.)
IT Business Manager
Grupo Danone
CDMX
07.2004 - 08.2014
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Manage the direction for the delivery of the solutions services (projects, maintenance and enhancements) according to the business strategy.
- IT point of contact with CODI members to align priorities according to business strategy.
- Establish positive working relationships and proactively networks to build strong partnerships with business stakeholders across the organization.
- Improvement of overall Business Processes across the company trough diagnosis and implementation of strategic BI applications and technology.
- CAPEX and OPEX Management.
- Management administrative support to the team (performance planning, development planning, performance reviews, salary, bonus, career planning, etc.)
- Establish and monitors process-related service and support metrics for IT solutions with a focus on continuous improvement.
- Manage IT/IS networking and relationships in LATAM, Paris and Barcelona.
- Automation of business processes for Sales, Marketing, Operations and Finance areas.
- Implementation of two global projects of ERP SAP, accountable for the Sales & BI processes.
- Digital Transformation, Implementation of new SFA software and businesses processes around it
Education
Bachelor in Systems Engineering - Systems Engineering
Universidad Del Valle De México
CDMX 06.1998 - 05.2002
Skills
Analytical and Critical Thinking
Software
ITIL
SCRUM
Agile
Kanban
PMI
Timeline
Senior Project Manager
MC1
03.2022 - Current
IT - IS Manager
Bunge
08.2017 - 11.2019
IT Business Partner Application Manager
Janssen Pharmaceutical Company of Johnson & Johnson
08.2015 - 08.2017
IT Applications Manager
Tupperware
08.2014 - 08.2015
IT Business Manager
Grupo Danone
07.2004 - 08.2014
Bachelor in Systems Engineering - Systems Engineering
Universidad Del Valle De México
06.1998 - 05.2002
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