Liliana Cruz Betancourt
Psychologist professional license: 11729558
Tuxpan,Veracruz
Summary
Human resources specialist with more than 10 years of experience in the field. I am a proactive, committed person with a great learning capacity, I have extensive experience in Human Resource Management, Personnel Care and Recruitment and Selection. I am attracted to personnel management, since I consider that the success of a company depends on its human capital. I have had the opportunity to participate in innovative projects within the field that have enriched me humanly and professionally.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Head of Human Resources
Laboratorio Soni
Tuxpan, Veracruz
01.2013 - Current
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Review and Update of Job Profiles (Organization Manual).
- Update of the Internal Work Regulations and Code of Ethics.
- Perform pre-payroll registration for calculation (Attendance, Punctuality, high and low, among others).
- Management of personnel of the 11 existing branches in the Region (Poza Rica, La Uno Puebla, Tihuatlán, Tamiahua, Cerro Azul and Naranjos).
- Management and Coordination of Personnel (80-90 people in charge).
- Personnel management
o Vacation Coordination
o Authorization permits
o Rotation of People in terms of branches (rotate them every so often so that they know the movement of branches within the same city) - KPI's management
o Staff Rotation
o Staff Retention
o Work absenteeism - Performance evaluation process management (objectives, evaluation, feedback).
- 360° Performance Evaluation Application.
- Create and plan the Annual Training program according to the Detection of Needs.
- Application of the NOM 035 instrument.
- Interpretation, analysis and monitoring of the results obtained from the NOM-035 questionnaire.
Education
Degree in Psychology - Psychology
University Cristobal Colon
Veracruz 08.2005 - 07.2010
Skills
Recruitment
undefinedTimeline
Head of Human Resources
Laboratorio Soni
01.2013 - Current
Degree in Psychology - Psychology
University Cristobal Colon
08.2005 - 07.2010
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