Liliana Ramos
Saltillo
Summary
Well-qualified Logistics Supervisior proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and customer service.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator's Assistant
Autolineas Peña
06.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Developed strategies to optimize utilization of available resources.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Trained and supervised employees on office policies and procedures.
Executive Assistant
TMACS TRANSPOTES
02.2019 - 02.2022
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Administrative Assistant
IMMI DE MEXICO
04.2018 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
Education
Logistics And Materials Management
PIMA CC
TUCSON, AZ12.2015
TECHNICIAN - Logistics Management
UNIVERSIDAD TECNOLOGICA DE SALTILLO
SALTILLO, COAHUILA, MEXICO08.2015
Skills
- Purchase Orders
- Shipment Coordination
- Transportation Management
- Driver Scheduling
- Contract Negotiation
- Shipping Documentation
- Administration and Bookkeeping
- Problem-Solving
- Reports Generation
- Stress Management
- Customer Service
- Analytical Thinking
- Decision-Making
- Motivational Leadership
Languages
English
Upper intermediate (B2)
Timeline
Logistics Coordinator's Assistant
Autolineas Peña
06.2022 - Current
Executive Assistant
TMACS TRANSPOTES
02.2019 - 02.2022
Administrative Assistant
IMMI DE MEXICO
04.2018 - 02.2019
Logistics And Materials Management
PIMA CC
TECHNICIAN - Logistics Management
UNIVERSIDAD TECNOLOGICA DE SALTILLO
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