Lina Marissa Del Rio Moya
Matamoros, Tamaulipas
Summary
Dynamic program manager with a proven track record at Cypress Industries Mexico, excelling in project management and strategic planning. Leveraged problem-solving and detail-oriented skills to surpass sales targets and enhance customer satisfaction. Achieved significant process improvements, demonstrating flexibility and a strong ability to lead cross-functional teams to success.
Overview
9
9
years of professional experience
Work History
Program Manager /Key Account Manager
Cypress Industries Mexico
10.2021 - Current
- Responsible for maintaining customer relationships, updating customer orders, managing multiple projects, and providing general support to company sales representatives.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Sales Supervisor
Valdez & Woodward S.C.
12.2019 - 09.2021
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Intermodal Coordinator
Maersk Line
06.2016 - 11.2019
- Collaborated closely with sales and operations teams to ensure seamless execution of intermodal services.
- Streamlined intermodal coordination processes by implementing efficient communication channels and tracking systems.
- Supported business development initiatives by participating in client meetings, presentations, and proposal preparations.
- Identified opportunities for process improvements, leading to increased efficiency in intermodal coordination tasks.
Education
Master - Logistics Management
Universitat Autonoma De Barcelona (UAB)
Barcelona, España07-2014
Bachelor's Degree - Internacional Bussiness
Instituto De Estudios Superiores De Tamaulipas
Matamoros, Tamaulipas, Mexico04-2013
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Decision-making
- Training and development
- Work Planning and Prioritization
- Flexible and adaptable
Languages
English
Spanish
French
Timeline
Program Manager /Key Account Manager
Cypress Industries Mexico
10.2021 - Current
Sales Supervisor
Valdez & Woodward S.C.
12.2019 - 09.2021
Intermodal Coordinator
Maersk Line
06.2016 - 11.2019
Master - Logistics Management
Universitat Autonoma De Barcelona (UAB)
Bachelor's Degree - Internacional Bussiness
Instituto De Estudios Superiores De Tamaulipas
Similar Profiles
ALLISON PARKSALLISON PARKS
Third-Party Assessor at Goodwill Industries Of New MexicoThird-Party Assessor at Goodwill Industries Of New Mexico
Carlos Javier Perez TejedaCarlos Javier Perez Tejeda
ESHQS Corporate Manager at Evonik Industries De MexicoESHQS Corporate Manager at Evonik Industries De Mexico
Dallas VelasquezDallas Velasquez
Next Steps Case Manager at Goodwill Industries Of New MexicoNext Steps Case Manager at Goodwill Industries Of New Mexico