Linda Gauna Krawstor
General Manager
NOGALES,Sonora
Summary
Customer-oriented General Manager with 11 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Grupo Delicias Suspiros
Nogales
02.2012 - Current
- Development and implementation of logistics processes, production and sales of products for 13 branches with a franchise model in the USA in a period of less than two years, increasing sales by 48% in a period of 6 months.
- 7% cost reduction through the implementation of warehouse dosage controls.
- Recruited, interviewed and hired qualified staff for open positions.
- 3% increase in local sales with institutional clients.
- Development, implementation and supervision of HACCP (Hazard Analysis and Critical Control Point System) plan.
- Implementation of security measures focused on CTPAT.
Financial Advisor
International Netherlands Group
Nogales
04.2008 - 02.2012
- Increase in monthly investment from 8 to 12 million pesos.
- Continuous training in sales and financial products.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
Customer Service Executive
HSBC Bank
Nogales
06.2007 - 03.2008
- Management of the inflow and outflow of branch cash in the main vault.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
MBA - Business Administration And Management
Universidad Del Valle De Mexico
Nogales Sonora12.2017
Bachelor of Businees And International Trade -
Universidad De Sonora
Nogales Sonora06.2008
Skills
- Supervision and Training
- Performance Improvements
- Cross-Functional Team Management
- Problem Anticipation and Resolution
- Financial Statement Review
Languages
Spanish
First Language
English
Upper Intermediate
B2
Certification
- Customs Trade Partnership Against Terrorism CTPAT - 2022
- Diploma in Leadership and Management Skills - 2022
- Hazard Analysis and Critical Control Point System Training HACCP - 2020
- Diploma in viticulture - 2021
- Diploma in Neuro-Linguistic programming PNL - 2018
- Preparation for TOEFL certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Grupo Delicias Suspiros
02.2012 - Current
Financial Advisor
International Netherlands Group
04.2008 - 02.2012
Customer Service Executive
HSBC Bank
06.2007 - 03.2008
MBA - Business Administration And Management
Universidad Del Valle De Mexico
Bachelor of Businees And International Trade -
Universidad De Sonora
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