Visual studio
Lino Gabriel Acosta Araiza
Tech Support - Programmer - 3D Artist
Tijuana
Summary
-Customer Service Technical Support professional skilled at troubleshooting and diagnosing problems and helping customers implement solutions for diverse technical problems. Experienced in call center environments and consistently exceeds customer satisfaction and productivity targets on consistent basis.
- Dedicated Application Assistance in creating new programs and solutions for clients. Knowledgeable in C# Programming Language.
-Self taught 3D Artist creating Assets for games and animations
Overview
6
6
years of professional experience
3
3
Languages
Work History
Tech Support
Rain Bird
2022.01 - Current
- Provided outstanding Technical service to the clients that wanted Technical Information
- Assisted with Basic programming using the C# language
- Troubleshooted for electric Component Failure across the system or programming error.
- Helped Contractors and Engineers to trace the issue in advanced controllers.
Team Leader
KBS Cleaning Services
2020.01 - 2021.11
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Coordinating teams to provide the cleaning services across different stores
- reach out to stores and evaluate the service provided
Customer Service Representative
Rain Bird
2018.06 - 2019.12
- Assisted Customers with questions regarding the products and services and provides detailed information
- Helped Customer with their orders and shipment information.
- Troubleshooted Basic system problem
Education
Bachelor in Translating And Interpretation - Social Sciences
UABC
Tijuana, Mexico 2001.05 -
Skills
Paperwork Processing
Complaint resolution
Technical Support
Object-Oriented Programming
Basic C# Knowledge
Environment Design
Character Animation
3D Modeling
Attention to Detail
Software
Blender
Unity
Microsoft Office
Oracle
Timeline
Tech Support
Rain Bird
2022.01 - Current
Team Leader
KBS Cleaning Services
2020.01 - 2021.11
Customer Service Representative
Rain Bird
2018.06 - 2019.12
Bachelor in Translating And Interpretation - Social Sciences
UABC
2001.05 -