Lisa Alvarado
Calexico, Ca
Summary
Proactive Phlebotomist and Tax Specialist with extensive experience in patient care, specimen handling, and tax compliance. Excel in high-pressure situations, maintaining accuracy and professionalism. Skilled in venipuncture, tax reporting, and medical administration, bringing strong communication and organizational abilities to advance career opportunities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Phlebotomist
New Age Spa
11.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tax Specialist
HR Block
05.2000 - 05.2024
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
- Reviewed financial statements for accuracy and integrity.
- Collected and submitted required tax payments.
- Provided clear explanations of complex tax concepts to clients, ensuring they fully understood their responsibilities and obligations.
Medical Administrative
Beaver Medical Group
06.2004 - 09.2011
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Education
Certificate - Phlebotomy
Cal Regional
El Centro, Ca10.2022
No Degree - Medical Administrative
Bryman College
San Bernardino, Ca11.2004
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Phlebotomist
New Age Spa
11.2022 - Current
Medical Administrative
Beaver Medical Group
06.2004 - 09.2011
Tax Specialist
HR Block
05.2000 - 05.2024
Certificate - Phlebotomy
Cal Regional
No Degree - Medical Administrative
Bryman College
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