Highly analytical QA professional with 14 years of experience in software testing and team management, specializing in the financial markets and investment banking sectors. Expertise in testing the complete trade life cycle and telecom domains, complemented by hands-on experience in OSS & BSS, SDLC models, STLC, and API testing (SOAP & Postman). Proficient in both manual and automation testing methodologies, with strong command of tools such as HP Quality Center, JIRA, and Bugzilla, along with a solid foundation in Agile methodology and Scrum processes. Recent diploma in Business Analysis and Data Science enhances analytical capabilities, with proficiency in Python/R and Tableau visualization. Effectively leads offshore and onsite teams to ensure successful project deliverables.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Test Engineer
GlobalLogic Canada
06.2024 - Current
Evaluated new testing tools and methodologies, recommending updates that improved overall team effectiveness.
Maximized test coverage by incorporating end user feedback into relevant scenarios.
Optimized resource allocation by effectively prioritizing test activities based on risk assessment and impact analysis.
Increased customer satisfaction by ensuring software met or exceeded performance requirements before release.
Steering automation initiatives at GlobalLogic, my leadership encompasses strategic planning for production releases and training cross-functional teams. Specializing in the Tosca framework, I aim for excellence in test execution planning and enhance process scalability. My approach ensures alignment with organizational goals and a commitment to quality deliverables.
Mentored junior team members on best practices for test engineering, fostering professional growth and skill development.
Supported successful product launches by identifying critical issues during beta testing phases.
Communicated strategies and results with stakeholders, digital operators and testers.
Improved team efficiency with thorough documentation of test procedures and results.
Collaborated with developers to diagnose root causes of defects and implement targeted solutions.
Led cross-functional teams to identify, prioritize, and address critical software issues impacting project timelines.
Reduced product defects by implementing effective automation testing strategies.
Partnered with business analysts to ensure clear understanding of functional requirements, leading to more accurate test case creation.
Managed multiple concurrent projects, successfully delivering high-quality products on time and within budget constraints.
Established strong relationships with stakeholders through clear communication of testing progress and outcomes.
Streamlined testing processes, resulting in faster product releases and reduced development costs.
Enhanced software quality by developing and executing comprehensive test plans and cases.
Implemented continuous integration tools to catch bugs early in the development process, reducing rework efforts.
Reviewed, evaluated, and identified requirements for testability.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Documented testing procedures for developers and future testing use.
Kept scripts and test cases updated with current requirements.
Built automated test scripts to handle repetitive software testing work.
Automation Test Lead (Tosca Architect)
Cognizant Technology Solutions
03.2023 - 06.2024
Designing and developing the Test Automation Framework and Test Methodology using TOSCA
Defining automation best practices, project structure, and review process.
Performing test infrastructure setup, upgrades, and migrations.
Performing user management, project management, regular review, and maintenance of the test portfolio.
Building test automation approach and strategies.
Understanding customer needs and requirements to develop effective quality control processes.
Devising and reviewing specifications for products or processes.
Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance.
Developing a quality control process to meet the needs of the business’s customer or client base.
Creating and maintaining up-to-date product or process specifications.
Understanding legal, health and safety standards for the business and ensuring that such standards are met.
Supervising the work of managers over various departments and giving instruction when standards are not met.
Establishing the quality management system and procedures.
Ensuring that the quality control procedures are implemented during every step of the production process.
Planning and conducting internal quality audits.
Establishing and implementing the Inspection and Test Plan.
Ensuring the availability of required tools, including calibrated measuring equipment.
Taking appropriate corrective actions on identified problems.
Identifying potential sources of error and suggesting ways to eliminate them.
Creating and maintaining end-to-end test cases and test data.
Defining a risk-based testing approach and risk weighting the requirements.
Setting up testing infrastructure that involves Tosca Server, Distributed Execution, TDS, OSV, etc.
Integrating Tosca with Tricentis and external products.
Performing regular review and maintenance of the test portfolio to ensure best practices.
Defining upgrade and maintenance approach and performing upgrades and migrations.
Senior Associate – (STC, ELM)
Cognizant Technology Solutions
11.2018 - 02.2023
Contributed to project planning and user acceptance testing, actively participating in Systems Requirement Meetings to review and provide testing team feedback.
Developed test suites for System Testing, Smoke Testing, and Regression Testing, updating them for each release cycle.
Conducted Test Case Reviews, ensuring alignment with requirements, and performed smoke tests after each build to assess high-level functionality.
Prepared and updated test scenarios from requirements documents, generating Test Execution and Defects Reports for each cycle.
Managed defects using JIRA, led offshore teams for immediate deliveries, and provided weekly status and project progress reports.
Led end-to-end testing for IOT projects with GM & BMW customers, including OSS & BSS layers, and conducted BAT Sessions for business users.
Debugging the issues by verifying the logs and handled critical situations, making Go/No Go decisions for production releases.
Successfully managed projects for SANAD, CA, MEWA, and the National Platform.
Automated applications using Selenium based on project requirements and Conducted Dashboard Testing using Tableau.
Project Associate – (E*TRADE USA)
Cognizant Technology Solutions
06.2014 - 10.2018
Monitored risk exposure and reported on key risk indicators to executive leadership on a regular basis and focused on customer retention.
Conducted root cause analysis on incidents and near-misses, identifying trends and coordinating with risk team for solutions to mitigate risks.
Worked on BAU operation and ensuring the transition datasets are updated as per the protocol and moved to production.
Handled projects with team of 15: TSP, OH Integration, PRO Installer, and Major Enhancements.
Automated FPL Project bank application using Selenium as per project requirements from other teams.
Created an efficiency-improving tool for analyzing automation run failures by consolidating different stream failures with a single-click functionality.
Conducted data analysis and facilitated easy access to failure details and steps without requiring Launch Report access by providing information on the executing host machine through the tool.
Identification of manual activities at the client environment and implementing the automation in-house use cases to reduce the tickets logged based on data analysis done at EUC and DC domains which supports in resource optimization.
Provided product management capabilities for transformation projects, working closely with cross-functional teams to implement strategic technology solutions.
Software Engineer – (GHRS, CRM)
Hexaware Technologies
09.2011 - 09.2014
Contributed to project planning and user acceptance testing during groundwork.
Engaged in meetings with Senior Business Analysts to understand business processes, assisting in the creation of Integration Test Plans for detailed testing.
Attended Business Requirements and Systems Requirement Meetings, providing feedback from a testing perspective.
Built and updated test suites for System, Smoke, and Regression Testing for each release cycle. Also, executed smoke tests after each build for high-level functionality assessment.
Handled team of 10 and conducted Test Case Reviews and provided feedback. Also, managed defects using HP Quality Center.
Prepared and updated test scenarios during testing progress via dashboard. Generated Test Execution and Defects Reports, reporting to Project Manager.
Led offshore teams for immediate deliveries, prepared weekly status reports, and provided demos for new functionalities.
Worked on migration of tools and interacted with clients to resolve issues and obtain product clarifications using agile methodologies.
Synthesized requirements into test scenarios, conducted functionality testing, and ensured compliance and deadlines are met.
Executed test cases for manual testing, prepared test metrics, and coordinated with onshore teams.
Conducted knowledge transition to team members. Created effective test cases, performed functional and non-functional tests for new functionalities.
Maintained metrics in Excel, performed smoke, functional regression, integration, and re-testing and maintained up to date Root Cause Analysis, SMTD and SOP documents.
Prioritized bugs for quick resolution, reported test results, and tracked defects to closure using bug tracking tools.
Validated User Acceptance Testing against the Requirements Traceability Matrix, ensuring all requirements were met.
Education
Post Graduate - Business Analytics and Data Science
Awarded as Pillar of the Month thrice (February 2015, January 2016, August 2016), an internal Cognizant WOW award for showing outstanding effort to deliver critical projects in a timely manner with zero production defects
Recognized for reducing the manual efforts by 60% and saving the cost of ($200K) and helped in resources optimization
LANGUAGE SKILLS
English: Fluent
Tamil: Fluent
Telugu: Fluent
Disclaimer
I hereby declare that the above-mentioned details are true to the best of my knowledge. Place: Nova Scotia, CANADA Date: 2024-04-02 Yours truly, Logesh Vijayakumar
COURSES
Gen AI And Implementation on Chat bots
Implementation of Effective Security threats and Educating team
Performance Tuning of SQL
Timeline
Lead Test Engineer
GlobalLogic Canada
06.2024 - Current
Automation Test Lead (Tosca Architect)
Cognizant Technology Solutions
03.2023 - 06.2024
Senior Associate – (STC, ELM)
Cognizant Technology Solutions
11.2018 - 02.2023
Project Associate – (E*TRADE USA)
Cognizant Technology Solutions
06.2014 - 10.2018
Software Engineer – (GHRS, CRM)
Hexaware Technologies
09.2011 - 09.2014
Bachelor - Information Technology
Anna University
Post Graduate - Business Analytics and Data Science