Lorena Caceres Espinosa
Executive Assistant
Monterrey
Summary
Known for maintaining confidentiality and fostering positive client relations, ensuring seamless coordination of high-stakes meetings and travel arrangements.
Overview
21
21
years of professional experience
1
1
Language
Work History
Administrative Assistant
GLOBAL LIS
07.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Promoted a positive work environment through effective communication skills.
- Improved document organization with thorough file maintenance.
Office Manager
ALFA
07.2007 - 09.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provide service to all family members as needed, arranging their personal travel arrangements, as well as any additional requirements.
- Manage the company's private plane, as well as the necessary helicopter services.
- Oversee all bank accounts and credit cards.
- Supervise and coordinate relations with the government, and arrange social events accordingly.
Executive Assistant
Owens Corning
02.2006 - 09.2007
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Executive Assistant
AMI GE INTERNATIONAL
03.2004 - 02.2006
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided service for the two company owners.
Education
MBA - Business
TEC MILENIO
Monterrey, Nuevo León, Mexico 05.2001 -
Bachelor - International Relations
UANL
Monterrey, Nuevo León, Mexico 05.2001 -
High School Diploma -
ESCUELA INTERNACIONAL SAMPEDRANA (EIS)
San Pedro Sula, Honduras 05.2001 -
Skills
Office administration
Administrative support
Data entry
Customer service
Customer and client relations
Verbal communication
Coordination
Timeline
Administrative Assistant
GLOBAL LIS
07.2020 - Current
Office Manager
ALFA
07.2007 - 09.2020
Executive Assistant
Owens Corning
02.2006 - 09.2007
Executive Assistant
AMI GE INTERNATIONAL
03.2004 - 02.2006
MBA - Business
TEC MILENIO
05.2001 -
Bachelor - International Relations
UANL
05.2001 -
High School Diploma -
ESCUELA INTERNACIONAL SAMPEDRANA (EIS)
05.2001 -