Lorenza Moreno Moreno
Juarez
Summary
Dynamic business owner with a proven track record at Papeleria Ariley, excelling in customer service and driving business growth initiatives. Skilled in employee training and decision-making, I effectively enhanced operational efficiency and brand awareness, leading to significant sales growth. Committed to delivering exceptional customer relations and fostering team development.
Overview
1
1
Language
19
19
years of professional experience
Work History
Business Owner
Papeleria Ariley
2017.08 - Current
- Managed daily operations, ensuring efficient inventory management and customer service.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Streamlined order processing workflows, enhancing overall efficiency and accuracy.
- Trained staff in product knowledge and sales techniques to improve customer engagement.
Medical Interpreter
EPL MCR
2022.10 - 2025.08
VRI Medical Interpreting
AMN Healthcare Video remote interpreter work from home, taking video calls and interpreting for hospitals and clinics in the United States.
Medical Interpreter
Datamark De México
2021.01 - 2022.10
Language Line Solutions
Facilitated video remote interpretation services for clinics and hospitals across the United States.
Customer Service Representative
EDM
2013.09 - 2015.02
Customer service representative for Delphi
Facilitated customer installation of car tracking devices on vehicles.
Customer Service Representative
EDM
2010.02 - 2011.09
Customer service representative
Facilitated customer payment processes for charged-off accounts at a bank.
Customer Service Representative
Conduent De Mexico
2007.06 - 2009.11
Customer service representative
Facilitated customer support for phone installation and troubleshooting at Boost Mobile.
Education
High School Diploma -
Centennial High School
Bakersfield California 05.2007
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Business growth initiatives
- Desktops, laptops, and mobile devices
- Employee scheduling
- Customer service management
- Decision-making
- Entrepreneurial leadership
- Employee training
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Medical Interpreter
EPL MCR
2022.10 - 2025.08
Medical Interpreter
Datamark De México
2021.01 - 2022.10
Business Owner
Papeleria Ariley
2017.08 - Current
Customer Service Representative
EDM
2013.09 - 2015.02
Customer Service Representative
EDM
2010.02 - 2011.09
Customer Service Representative
Conduent De Mexico
2007.06 - 2009.11
High School Diploma -
Centennial High School