Lori Caines
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
Work History
Property Manager/Licensed Realtor
McLeod Realty & Management
06.2020 - 09.2022
- Performed detailed market analysis to determine competitive positioning and pricing strategies for effective property management
- Facilitated timely rent collection processes to ensure consistent cash flow and minimize delinquency rates
- Cultivated positive tenant relations through effective communication and prompt resolution of issues and concerns
- Negotiated lease agreements that balanced tenant needs with organizational goals and maximized property value
- Generated comprehensive financial reports to provide insights into property performance and support strategic decision-making
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Compared properties with similarly sold properties to determine competitive market prices.
- Informed home buyer of sales, construction and warranty processes.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Real Estate Agent
Century 21 All Stars
01.2016 - 06.2020
- Fostered strong client relationships by providing personalized service and timely communication
- Coordinated successful open house events that showcased properties and attracted prospective buyers
- Executed detailed property valuations to accurately determine market value and enhance sales potential
- Performed in-depth market analysis to identify trends and inform strategic business decisions
- Formulated effective sales strategies that increased client engagement and boosted revenue growth
- Utilized advanced negotiation skills to achieve favorable terms and close deals effectively
- Communicated with clients to understand property needs and preferences.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Negotiated, facilitated, and managed real estate transactions.
Executive Administrative Assistant
Realty Executives Western Canada
09.2012 - 01.2020
- Managed the general ledger to ensure accurate financial reporting and compliance with accounting standards
- Prepared tax documentation and filings to facilitate timely compliance with federal and state regulations
- Oversaw budget management processes to align departmental expenditures with organizational financial goals
- Processed payroll accurately and on schedule to ensure timely employee compensation and benefits distribution
- Monitored accounts receivable to optimize cash flow and reduce outstanding debts
- Compiled financial reports to provide insights into organizational performance and support strategic decision-making
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered high volume of phone calls and email inquiries.
- Implemented updated policies and practices for organization and monitored effect.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Used advanced software to prepare documents, reports, and presentations.
General Manager
Sunsations Ltd
08.2000 - 09.2012
- Facilitated staff training sessions to enhance skills and improve overall team performance
- Led a cross-functional team to successfully achieve project goals and drive collaboration
- Developed strategic plans that aligned with organizational objectives and guided operational initiatives
- Enhanced customer satisfaction by implementing feedback mechanisms and addressing concerns promptly
- Streamlined operational processes to improve efficiency and reduce unnecessary costs
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Realtor - Residential, Commercial, Rural, Property Mgmt.
Alberta Real Estate Association
Edmonton Alberta09.2004
Skills
- Skilled multi-tasker
- Work order monitoring
- Accounting operations
- Business development
- Customer service-focused
- Database management
- Adaptable
- Administrative support
- Business administration
- Exceptional oral and written communication skills
Timeline
Property Manager/Licensed Realtor
McLeod Realty & Management
06.2020 - 09.2022
Real Estate Agent
Century 21 All Stars
01.2016 - 06.2020
Executive Administrative Assistant
Realty Executives Western Canada
09.2012 - 01.2020
General Manager
Sunsations Ltd
08.2000 - 09.2012
Realtor - Residential, Commercial, Rural, Property Mgmt.
Alberta Real Estate Association
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