Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Louis Dumais

Montreal

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Accomplished Senior Account Executive with 6 years in sales. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members. Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Project Manager

LA Grove ltd
02.2018 - 09.2022
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Provided detailed project status updates to stakeholders and executive management.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared and submitted project invoices for review and approval.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Over saw a team of 40 people total

Account Executive

Doctify
10.2015 - 12.2017
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Managed sales cycle to maintain solid customer base.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Met and exceeded service level goals to achieve standards and expectations.
  • Leveraged CRM to collect, organize and manage sales data and customer information.
  • Trained clients on product features and updates to secure buy-in.
  • Prepared additional quotes for current clients to upsell products and services.
  • Was among top 10% of the company each month

Senior Account Executive

THTSC
07.2012 - 09.2015
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Brought in constantly over quota in revenue while managing multiple high-profile accounts.
  • Met with new customers to share product and service information, listen to needs and learn about business operations.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Managed and mentored team of account executives.
  • Set and monitored sales targets and identified potential customers.
  • Motivated team members to meet and exceed sales targets.
  • Increased revenue by communicating payment changes and product updates to customers.
  • Analyzed key competitors to respond to competitive threats.
  • Trained and coached sales team members servicing new and existing accounts.
  • Prepared documentation, finalized sales and maintained records.

Education

High School Diploma -

Ecole Maurice Lavalle
Canada
06.2010

Certificate - Foundations of Project Management

Canada

Skills

  • Technical Specifications
  • Job Bidding
  • Certified Purchasing Manager (CPM)
  • Conflict Management
  • Project Scope Analysis
  • Cross-Training Skills
  • Contract Development
  • Timely Project Completion
  • Customer Relationship Management
  • Pitch Presentations
  • Pipeline Management
  • Promote Products
  • Business Development and Planning
  • Staff Management
  • Solution Optimization
  • Sales Expertise
  • Account Planning
  • Customer Satisfaction
  • Customer Presentations
  • Consultative Selling Techniques
  • Executive Leadership
  • Strong Relationships

Languages

French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Project Manager

LA Grove ltd
02.2018 - 09.2022

Account Executive

Doctify
10.2015 - 12.2017

Senior Account Executive

THTSC
07.2012 - 09.2015

High School Diploma -

Ecole Maurice Lavalle

Certificate - Foundations of Project Management

Louis Dumais