Lucero Cruz Miranda
Ciudad Juarez
Summary
Results-driven Metrology Quality Engineer with a progressive track record at Strattec Power Access. Skilled in geometric dimensioning and tolerancing. Utilizes problem-solving skills to deliver impactful results with a commitment to quality. Proven ability to collaborate effectively with teams. Strong understanding of customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Metrology Quality Engineer
Strattec Power Access
04.2021 - Current
- Assisted team on problem solving issues through dimensional report interpretation and analysis
- Cross-functional collaboration between product design engineering in initial project development by giving input on drawing design and inspection methods for Metrology standards.
- Supported customer meetings to clarify dimensional results in customer complaints as needed.
- Maintained records and reviewed results for annual dimensional validation to ensure product compliance and customer satisfaction.
- Scheduled projects according to technician and equipment availabilty to ensure deadlines with efficiency.
- Fixture design according to GD&T standards.
Quality Engineer
Strattec Power Access
10.2017 - 04.2021
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Developed customer relationships by on site visits, receiving feedback of our product and relaying them through training to auditors and in line operators.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Designed projects to reduce scrap focusing on high cost failures and errors based on Lean Six Sigma methodologies.
- Collaborated with external auditors during annual reviews and certifications with minimal findings.
Supplier Quality Engineer Jr.
Strattec Power Access
08.2016 - 10.2017
- Managed relationships with suppliers, delivering scorecards and performance reviews.
- Notified suppliers of non conforming parts, reviewed actions taken, 8D reports and oversaw in plant sorting when needed.
Education
Bachelor Of Business And Finance -
The University of Texas At El Paso
El Paso, Tx12.2014
International Business
John Cabot University
Rome, Italy07.2014
Associate Of Business Administration -
El Paso Community College
El Paso, Tx2012
Skills
- GOM Software
- Geometric Dimensioning and Tolerancing
- Control plan development
- Quality processes
- Language fluency
- Statistical process control
- Customer complaint handling
- External audit support
- Problem solving techniques
Certification
SPC
MSA
Control Plan
8D Problem Solving
GD&T Fundamentals based on ASME Y14.5-2018
Six Sigma Yellow Belt
Languages
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Metrology Quality Engineer
Strattec Power Access
04.2021 - Current
Quality Engineer
Strattec Power Access
10.2017 - 04.2021
Supplier Quality Engineer Jr.
Strattec Power Access
08.2016 - 10.2017
Bachelor Of Business And Finance -
The University of Texas At El Paso
International Business
John Cabot University
Associate Of Business Administration -
El Paso Community College
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