LUCERO VELASCO
Aguascalientes
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
Work History
Data Entry Operator
IMECOMEX
01.2019 - 02.2023
- Input of purchase orders for the 3 plants located in Montreal, Plattsburgh, and Mexico, as well as the creation of production for the export of harnesses and components
- Invoices are input into the customer's main system
- Modifications, additions, and deletions of orders already processed
- Price changes to harnesses and materials
- Invoicing
- Follow-up of purchase orders, modification of delivery dates according to the needs of customers
- I was the main point of contact between customers and suppliers.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Corrected data entry errors to prevent duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
- Sent completed entries for evaluation and final approval.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Assisted with developing data entry processes.
Junior Buyer
Softtek
01.2018 - 12.2018
- Maintained complete documentation and records of all purchasing activities.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Recepcionist Bilingüal
Hotel Las Trojes
03.2013 - 11.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
University - Computer Systems
Technological University
of Aguascalientes
Skills
- Staff Assistance
- Data Processing
- Invoice Processing
- Technical Support
- Administrative Support
- Office Administration
- Microsoft Office Proficiency
- Data Entry Standards
- Decision Making
- Problem Solving
- Teamwork and Collaboration
- Self-Motivation
- Customer Service
Languages
English
Intermediate (B1)
Timeline
Data Entry Operator
IMECOMEX
01.2019 - 02.2023
Junior Buyer
Softtek
01.2018 - 12.2018
Recepcionist Bilingüal
Hotel Las Trojes
03.2013 - 11.2017
University - Computer Systems
Technological University
of Aguascalientes
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