Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucia Mendez

Lucia Mendez

Reynosa, Tamaulipas

Summary

  • Dynamic Dental Radiology Technician with expertise in trauma imaging and patient positioning, previously at Crystal Dent. Proven ability to enhance patient comfort while delivering accurate imaging results.
  • Bilingual customer service representative skilled in resolving inquiries efficiently, ensuring high satisfaction levels through effective communication and problem-solving. Committed to safety and quality in healthcare delivery.

Overview

10
10
years of professional experience

Work History

Dental Radiology Technician

Crystal Dent.
10.2023 - 09.2024
  • Operated radiological equipment to perform diagnostic imaging procedures.
  • Maintained high standards of patient care and comfort during examinations.
  • Assisted in preparing patients for various imaging tests, ensuring proper positioning.
  • Collaborated with healthcare team to deliver accurate and timely imaging results.

Bilingual Customer Service Representative

Xerox
12.2014 - 03.2016
  • Assisted customers in English and Spanish, resolving inquiries efficiently.
  • Managed multiple customer interactions simultaneously, ensuring timely responses.
  • Utilized CRM software to document customer interactions and track issues.
  • Provided product information and troubleshooting support to enhance customer satisfaction.

Education

High School Diploma -

South Garland High School
600 Colonel Dr, Garland, Tx 75043
01-2001

Skills

  • Trauma imaging
  • Radiation protection
  • Contrast administration
  • Patient positioning
  • Safety and security procedures
  • Orthopedic imaging

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Dental Radiology Technician

Crystal Dent.
10.2023 - 09.2024

Bilingual Customer Service Representative

Xerox
12.2014 - 03.2016

High School Diploma -

South Garland High School

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Lucia Mendez