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Lucia Ortega Martinez
Master In Business Administration
Zapopan, Jalisco
Summary
Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Hiring and Recruiting Manager
Vids Agency
02.2024 - 05.2024
- Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
- Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
- Implemented advanced recruitment technologies, including AI-driven candidate assessment tools and video interviewing platforms, to improve overall efficiency of hiring processes.
- Developed comprehensive reporting systems to track recruitment metrics, enabling data-driven decision-making and continuous process improvement.
- Collaborated with department heads to identify staffing needs and develop customized recruitment plans tailored to each team''s requirements.
- Standardized interview processes across all departments to create consistent and fair candidate evaluation system.
- Managed high-volume recruitment projects while maintaining excellent candidate experiences throughout hiring process, resulting in improved offer acceptance rates.
Administrative Manager
BMGA Business Consulting
06.2009 - 02.2024
- Managed weekly payroll for employees, paid taxes and benefits to employees.
- Updated reports, managed accounts, and generated reports for company database.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Developed comprehensive budgets for projects, managing financial resources for optimal results and cost savings.
- Met department budgets by monitoring and reporting on office expenses.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
Business Analyst
Honeywell Aerospace Mexico
01.2008 - 05.2009
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Drafted reports on company financial metrics to assess successes and account for deficiencies. Performed gap analysis to identify areas of improvement. Six Sigma Certified, the project for certification resulted in $50,000 dlls savings per year by eliminating approval wait time for invoices.
Education
MBA - Business Management
Cetys Universidad
Mexicali, Baja California, Mexico 02.2012 - 02.2014
Bachelor of Arts - Intenational Relations
Universidad Autonoma De Baja California
Mexicali, Baja California, Mexico 08.2004 - 04.2009
Skills
Customer Engagement
Excellent Communication
Market Research Analysis
Decision-Making
Team Collaboration
Active Listening
Computer Proficiency
Attention to Detail
Problem-solving aptitude
Competitive Analysis
Social Media Campaigns
Event Coordination
Market Analysis
Problem-Solving
Multitasking
Software
Google docs
Timeline
Hiring and Recruiting Manager
Vids Agency
02.2024 - 05.2024
MBA - Business Management
Cetys Universidad
02.2012 - 02.2014
Administrative Manager
BMGA Business Consulting
06.2009 - 02.2024
Business Analyst
Honeywell Aerospace Mexico
01.2008 - 05.2009
Bachelor of Arts - Intenational Relations
Universidad Autonoma De Baja California
08.2004 - 04.2009
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