Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Work Availability
Certification
Quote
Timeline
CustomerServiceRepresentative

Lucserne PIERRE-LOUIS

Medical Doctor, Interpreter, And Office Computing Technician
Mexico City,CMX

Summary

Enthusiastic Human being eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Human emotion and fast learner. Motivated to learn, grow and excel in my work.

Overview

4
4
Languages
2
2
Certifications
11
11
years of post-secondary education
5
5
years of professional experience

Work History

Trilingual Agent

RCI (Resort Condominiums International)
Mexico city, Mexico
09.2020 - Current
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Worked flexible hours; night, weekend, and holiday shifts.

Bilingual Customer Service Representative

Teleperformance
Mexico city, Mexico
03.2020 - 08.2020
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Medical Doctor

Hopital communautaire de Raboteau,
Gonaives , Haiti
01.2019 - 02.2020
  • Determined appropriate treatments to achieve balance in body.

English Teacher

Lansing English Club
Verrettes , Haiti
01.2009 - 11.2011
  • Tracked student progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.

Education

Bachelor of Science - General Medicine

UTESA (Universidad Tecnologica De Santiago)
Santiago, Dominican Republic
05.2012 - 11.2017

No Degree - English Language And Literature

Lansing English Club
Verrettes, Haiti
06.2006 - 12.2008

No Degree - Spanish Language And Literature

UNAPEC
Santo Domingo, Dominican Republic
05.2012 - 12.2013

Technical - Informatics

CFTG
Verrettes, Haiti
11.2007 - 04.2008

IT (Information Technician) - Informatics

United Professional School UPS
Verrettes, Haiti
10.2016 - 10.2017

First Aid - Helath Care

Red Cross
Santo Domingo, Dominican Republic
01.2013 - 04.2013

Skills

Agent and seller communications

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Accomplishments

  • Documented and resolved customer issues which led to promote me as skill builder.

Software

Excel

Word

Good manage of Internet

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Medical Diploma

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Trilingual Agent

RCI (Resort Condominiums International)
09.2020 - Current

Bilingual Customer Service Representative

Teleperformance
03.2020 - 08.2020

Medical Doctor

Hopital communautaire de Raboteau,
01.2019 - 02.2020

IT (Information Technician) - Informatics

United Professional School UPS
10.2016 - 10.2017

First Aid - Helath Care

Red Cross
01.2013 - 04.2013

Bachelor of Science - General Medicine

UTESA (Universidad Tecnologica De Santiago)
05.2012 - 11.2017

No Degree - Spanish Language And Literature

UNAPEC
05.2012 - 12.2013

English Teacher

Lansing English Club
01.2009 - 11.2011

Technical - Informatics

CFTG
11.2007 - 04.2008

No Degree - English Language And Literature

Lansing English Club
06.2006 - 12.2008

Informatics

Medical Diploma

Lucserne PIERRE-LOUISMedical Doctor, Interpreter, And Office Computing Technician