Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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LUIS ALBERTO VEGA SANTOYO

Bussines Development Manager
Tecámac

Summary

Profesional con más de 10 años de experiencia en el área comercial, ventas y servicio al cliente, altamente motivado y orientado a resultados. Cuento con un historial en récords de ventas, cumpliendo con altos estándares de satisfacción del cliente e incremento de beneficios para las empresas que he representado. Habilidad y conocimiento de técnicas de ventas, análisis de datos, investigación y prospección, diseño y negociación de propuestas comerciales, captación y fidelización de clientes clave, detección y desarrollo de nuevas oportunidades de negocio. Excelentes habilidades de comunicación y gestión. Capacidad de adaptarse a entornos dinámicos y exigentes.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

Bussiness Development Manager

Mundi
08.2024 - 12.2024
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Corporate Account Executive

Xepelin
04.2024 - 08.2024
  • Desarrollo de pipeline sólido de prospectos mediante el manejo de diferentes herramientas (sales navigator, lusha, apollo, ect.)
  • Manejo de Hubspot para la administración y seguimiento de los leads
  • Established close relationships with new large business prospects.
  • Developed, serviced and grew corporate accounts up to (130%) annually.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Negotiated profitable proposals with major companies, securing long-term accounts worth over $[240,000,000] annually.
  • Coordinated full sales lifecycle from proposal development to closings and follow-up.
  • Expanded client base by identifying prospective corporate accounts and establishing strong relationships.
  • Managed a portfolio of key corporate accounts, ensuring high levels of customer satisfaction and loyalty over time.

Key Account Manager

Cumplo México
02.2020 - 03.2024
  • Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
  • Strengthened client relationships through regular communication and effective problemsolving.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Built and maintained strong client relationships to drive business growth.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Organized and participated in industry events and conferences to network and promote company offerings to potential clients.
  • Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.

Team Leader

Homie
07.2019 - 12.2019
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.

Education

BBA - ADMINISTRACIÓN DE EMPRESAS TURÍSTICAS

Universidad Abierta Y A Distancia De México
México
09.2018 - Current

Skills

Business development

Decision-making

Team leadership

Lead generation

Customer service

Project management

Sales presentations

CRM management

Client relationship building

Customer acquisition

Market research

Strategic planning

Account management

Issue resolution

Process improvement

Market and competitive analysis

Accomplishments

  • En Xepelin logre el cumplimiento de meta por arriba del 200% desde los primeros meses.
  • En el mes de mayo de 2020 fui nombrado el Cumplino del mes por obtener muy buenos resultados y superar mis metas. Actualmente soy el KAM con la cartera más grande en cuanto a monto y número de empresas Nov 2023.
  • En mi 2 mes como asesor logre quedar en primer lugar de ventas empatado con otros 2 asesores con mayor experiencia, logré llevarme por dos meses consecutivos por mayor número de cierres en una semana al tercer mes me dieron un equipo a cargo como team leader.
  • Tercer lugar como mejor ejecutivo comercial del área en abril 2018.
  • Mejor asesor del 2016 con mayor monto de contabilidad generado para la empresa.
  • Premio Vip por ser el mejor vendedor del segundo semestre del 2016 en número de cierres y monto de contabilidad.
  • Mejor vendedor de seguros durante el segundo semestre de 2014.

Timeline

Bussiness Development Manager

Mundi
08.2024 - 12.2024

Corporate Account Executive

Xepelin
04.2024 - 08.2024

Key Account Manager

Cumplo México
02.2020 - 03.2024

Team Leader

Homie
07.2019 - 12.2019

BBA - ADMINISTRACIÓN DE EMPRESAS TURÍSTICAS

Universidad Abierta Y A Distancia De México
09.2018 - Current
LUIS ALBERTO VEGA SANTOYOBussines Development Manager