Luis Fernando Buitrón Capdevila

Analyst for Training and Learning Tools for LATAM

• Implementation of new training and learning tools for LATAM.
• Management of tools used by Nestlé: NovoEd, Teach on Mars, Kahoot, LinkedIn Learning, Synthesia, Cornerstone.

Analyst for Employee Service and Digital Experience (ServiceNow & Amelia).

• Global ITSM.
• Report creation.
• Data analyst for KPIs.
• Implementation of new technologies for LATAM.
• Team management.
• Supervision and analysis of KPIs for the IT-HR team.
• Team training.

Functions

• Support for SuccessFactors modules: Learning, GM, PM, 360, platform, recruitment, JPB, BIRT reports.
• Job Profile Builder implementation.
• SSFF Goals and Performance Implementation.
• SSFF BIRT reports implementation.
• Pre-sales.
• Time estimation and system analysis for new clients.

Key Clients

• Sigma Alimentos
• Tecnológico de Monterrey
• Arca Continental (Coca Cola)
• La Europea
• José Cuervo

Functions

• SuccessFactors System Administrator and Analyst.
• System updates.
• Administration of SuccessFactors.
• Process analyst.
• Problem-solving.
• Permission management.
• Plateau (LMS) Administrator.
• Reengineering of the SF system processes.
• Creation of new fields for the SF profile.
• JAM Administrator.
• Planning of GM and PM.
• Internal training.

Key Achievements

• The tool was successfully updated after 4 years without updates and adapted to the functionality of the construction company, allowing for improvements in many internal processes that the SF system originally did not handle. Additionally, system processes were revised as they were not functional, resulting in an increase from 3% to 40% in daily usage by personnel.

Functions

• Configuration and Administration of SAP SuccessFactors platform.
• Management of dropdown lists.
• Label editing.
• Management of forms and itineraries.
• User management.
• Platform improvement updates.
• Reports 2.0.
• ORD (Online Report Designer).
• YouCalc/Ad Hoc development.
• RBP (Role Based Permission).
• LMS PLATEAU Implementation.
• Administration and Implementation of Continuous Performance functionality.
• Employee profile configuration.
• Implementation and administration of Interface Version and adjustment of Homepage theme.
• JAM Implementation and Administration.
• Management of upload files (Profile, Beta Objectives, User directory).
• Analysis of client test instances for documentation and generation of workbooks and/or guides.
• SAP SuccessFactors administrative training.
• JAM PROMAX administration and creation of didactic content for clients.
• Creation of JOBS on SAP SuccessFactors platform.
• User training, technical and administrative, on SAP SuccessFactors platform.
• Preparation of workbooks for technical administrative and functional training.
• Client training.
• Preparation of training follow-up reports.
• Graphic preparation of follow-up results.
• Internal platform administration (global administrator).
• SeTalent documentation and administration (SuccessFactors for my company).
• SeTalent platform administration report.
• Pre-sales support.
• Demo configuration, update analysis, and configuration in instances for Demo