LUIS GERARDO GARCÍA GUZMÁN
León
Summary
Quality Control Assistant Manager with 7+ years of experience in the automotive industry. Proven track record in customer quality, warranty management, cross-functional leadership, and continuous improvement. Achieved 100% on-time 8D submissions, recovered over $75K annually in warranty cost savings, improved OEM scorecards, and maintained IATF 16949 certification with zero audit findings.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Quality Control Assistant Manager
DENSO Mexico
05.2025 - Current
- Lead a team of five Quality Engineers supporting 11 customer manufacturing plants across Mexico and the United States.
- Achieved 100% on-time customer 8D submissions.
- Improved Toyota customer scorecard from grade B to grade A, strengthening client relationships.
- Recovered average USD $75,000 annually through OEM warranty cost-share negotiations, enhancing profitability.
- Maintained IATF 16949 certification with zero audit findings.
- Led initiatives to reduce customer claims and field returns, boosting product reliability.
- Collaborated with automotive manufacturers Toyota, Honda, Ford, Nissan, Stellantis, and Audi.
- Managed HVAC systems, condensers, radiators, alternators, motor and link assemblies, and pass-through products.
- Traveled regularly to customer manufacturing plants located in Mexico and the United States.
Quality Control Supervisor
DENSO Mexico
05.2022 - 04.2025
- Led team of three quality engineers to ensure product quality and resolve customer issues while implementing corrective actions and enhancing manufacturing processes.
- Supervised quality control processes to ensure compliance with industry standards.
- Developed and implemented inspection protocols for production lines.
- Trained staff on quality assurance practices and procedures.
Senior Quality Control Engineer
DENSO Mexico
02.2020 - 05.2022
- Led customer quality activities, managed complex quality issues, coordinated cross-functional problem-solving, and executed continuous improvement projects to enhance product quality.
- Conducted rigorous quality inspections on automotive components and assemblies.
- Developed and implemented quality control procedures to ensure compliance.
- Trained and mentored junior engineers on quality assurance practices.
Quality Control Engineer
DENSO Mexico
01.2019 - 02.2020
- Managed customer quality concerns, performed root cause analysis, coordinated corrective actions, ensured compliance with customer requirements and quality management system.
- Conducted inspections on automotive components for compliance with quality standards.
- Developed and implemented quality control procedures for manufacturing processes.
- Collaborated with engineering teams to resolve quality issues in production lines.
Education
Bachelor - Industrial Engineering
Universidad De La Salle Bajío
Skills
- Root Cause Analysis and Problem Solving
- Customer Quality Management
- Cross-Functional Leadership
- Continuous Improvement
Certification
- AIAG Core Tools
- Lean Six Sigma Green Belt
Languages
- English, Fluent
- Spanish, Native
Personal Information
Visa Status: Eligible for TN Visa Sponsorship
Languages
Spanish
First Language
English
Advanced
C1
Timeline
Quality Control Assistant Manager
DENSO Mexico
05.2025 - Current
Quality Control Supervisor
DENSO Mexico
05.2022 - 04.2025
Senior Quality Control Engineer
DENSO Mexico
02.2020 - 05.2022
Quality Control Engineer
DENSO Mexico
01.2019 - 02.2020
Bachelor - Industrial Engineering
Universidad De La Salle Bajío