Luis Jimenez
Entry Level Software Engineer
Cancun
Summary
Motivated in Software and willing to improve my career in IT, seeking a company that allows me to grow up, develop as a professional, uses and apply my career pathway skills.
Overview
11
11
years of professional experience
2
2
Languages
Work History
System Operator
JW Marriott Cancun Resort & Spa
Cancún, Quintana Roo
02.2023 - 06.2024
- Troubleshoot and resolve technical problems or issues related to computer software and systems and others like Scan devices, Key encoders and configurations
- Troubleshoot, modify, support, and maintain applications programs, user accounts, services servers accounts
- Follow all company policies and procedures; protect company assets
- Train or instruct users in the proper use of hardware or software, Provided end-user troubleshooting and desktop support.
- Maintained up-to-date documentation for all system procedures, contributing to efficient knowledge transfer among team members.
- Constantly Monitoring of Security and vulnerabilities appliance MAARK2(Security Compliance Management) to ensure all Marriott international security patches and update are applied to avoid any security issues in computers, Micros Workstations and servers
- Reimage of endpoints such as computers, Micros work station according Marriott international standards
- IT Check list Review monthly, quarterly and annually, get all evidence and upload them to Service Now, validate and close working points.
- Review local apps repository server
- Manage Datto Backup, ensure all servers backup are successfully backed up local and off-site networking (Cloud)
- Recertification process - Maintain Active Directory Up to date (manage permissions, folders access, groups access)
- Assist the IT Marriott Specialist in Opera PMS Patching Programs (review all local property IT pre tasking and share remote connections to them)
- Computer configuration for Opera PMS print task
Auxiliar De Sistemas (Task Force)
Four Points By Sheraton Cancun Centro
Cancún, Quintana Roo
05.2023 - 06.2023
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Floor Polisher
The Ritz-Carlton Cancun
10.2014 - 01.2018
- Polishing, shining, and crystallizing of Marble, Ticul floor
- Roughing of marble floors, Ticul floor
- Washing, waxing, sealing, and polishing of vinyl tile and laminates.
Night Front Desk Supervisor
RIU Cancun
08.2013 - 05.2014
- Handle all activities relating to guest accounts
- Handling guest complaints, Night audit
- Guest check-in, check-out, room transfers and other guest requirements.
Education
Software Development -
Status: In progress
No Degree - CompTIA Security+ SY0-701 Full Course(In Progress)
05.2001 -
Bachillerato (Self study) - undefined
IT Technician - undefined
No Degree - Active Directory
05.2001 -
DragonJar | Security Conference - undefined
Status: Seguridad Informatica
The Ritz-Carlton Cancun Cross-training IT - undefined
Status: Complete
LinkedIn Learning Prepare for the CompTIA A+ (220-1001 and 220-1002) Exams - undefined
Status: Apr 5th, 2022
DragonJar | Security Conference - undefined
Status: Seguridad Informatica
Skills
Teamwork
Empathy
Analytical Thinking
Work-Ethic
Communication
Adaptability
System monitoring
Network Troubleshooting
Computer Repairs
Programming
- Python (Basic)
- Java (Basic)
- C++ (Basic)
- JavaScript (Basic)
Timeline
Auxiliar De Sistemas (Task Force) - Four Points By Sheraton Cancun Centro
05.2023 - 06.2023
System Operator - JW Marriott Cancun Resort & Spa
02.2023 - 06.2024
Floor Polisher - The Ritz-Carlton Cancun
10.2014 - 01.2018
Night Front Desk Supervisor - RIU Cancun
08.2013 - 05.2014
Udemy - No Degree, CompTIA Security+ SY0-701 Full Course(In Progress)
05.2001 -
Udemy - No Degree, Active Directory
05.2001 -
Universidad Abierta y a Distancia de México | UnADM - Software Development,
Universidad Popular Autónoma de Veracruz (UPAV) - Bachillerato (Self study),
Escuela De Computación e Inglés Maya Cancún - IT Technician,
- DragonJar | Security Conference,
- The Ritz-Carlton Cancun Cross-training IT,
- LinkedIn Learning Prepare for the CompTIA A+ (220-1001 and 220-1002) Exams,
- DragonJar | Security Conference,